ILNews

Start Page: Is your data in the cloud really out of (your) control?

December 4, 2013
Back to TopCommentsE-mailPrintBookmark and Share

WilsonI found a cloud-based software program that did everything I wanted it to do. It worked smoothly on all my devices. Then, I get the email, the one that says “We are happy to announce our new website. You are going to love the new features!” I ask, “Why fix something that’s not broken?”

Soon, you will have the same experience. In today’s rapidly changing technology environment, programmers update software frequently. Your choice: accept the changes or move on. When was the last time you went more than a day without an update request from your smartphone?

Cloud-based solutions offer economy and portability. You can access client information from anywhere. Updates are handled automatically. It’s a great time to be alive for a mobile lawyer!

But, that convenience can be a double-edged sword. Just when you learn how to use and operate the software, it can change. Some changes are good, such as updates to security flaws and other “behind the scenes” issues. Others can improve productivity. Other times, there are drastic changes, like complete site re-designs. Further, if the company goes under, what happens to your data?

If your data is in the cloud, do you know where it is? Do you know who has access to it? Is your data stored in the United States? Is it stored securely? Is the data commingled with other users’ data? If you want to move to another program, how easy is it to get your data out of the cloud-based software? Because it is web-based, what happens if your Internet connection is lost? Before jumping into the latest and greatest offering from the world of cloud computing, you need to understand the risks and benefits.

One way to understand cloud computing is to talk with your IT professional. Also, take a minute to read the new American Bar Association Model Rules of Professional Conduct. The ABA recently changed Model Rule 1.1 and the comments to Model Rule 1.1 to expand the lawyer’s duty to “keep abreast of changes in the law and its practice” by now specifically including the requirement to understand “the benefits and risks associated with relevant technology.” Model Rule 1.1 [8]. When your data is in the cloud, you are no longer in control.

Why bother with cloud computing? The answer is simple: in a few years, you will not have a choice. Every software application will be cloud-based. When is the last time you purchased a new computer that came with physical installation discs? Take a look at what Microsoft has done with Windows 8, stating that it is “Your Windows, everywhere.” The idea is that the software is central and all devices connect to that software for the same user experience. The cloud is where all your information lives. Apple is no different, pushing user data and software to iCloud. Google launched Google Drive and a web-based suite of office software.

There are many benefits of cloud computing. Upgrades and updates are obsolete. Your provider handles backups. Given the increased privacy concerns around use of data, providers should have a vested interest in keeping your information secure. Or do they?

You probably know that the software on your devices and the websites you visit collect data about you while you search the Web. Have you ever shopped for shoes and then noticed that the next time you checked your webmail account, you see ads for those same shoes? It’s not an accident; it’s called tracking and most websites do it.

Another risk is a specific type of hacker called a “hacktivist.” According to Wikipedia, hacktivism is “the use of computers and computer networks to promote political ends, chiefly free speech, human rights, and information ethics.” An example of the danger of this type of hacker is the law firm that successfully defended a client in an action, and the hacker feels that the law firm shouldn’t have won. The hacker hacks the law firm and potentially destroys the firm, all because of ideology. Think it can’t happen? It already has. (Google “anonymous-may-have-completely-destroyed-military-law-firm”). In fact, the FBI has warned that law firms have been the subject of hack attempts.

So, are things really out of your control? The classic lawyer answer is: it depends. If you use or are considering using web-based applications, take these three steps. First, get your client’s permission through informed consent. Second, know where your data is, who has access to it, how secure it is and how to get to it when needed. Third, ask for help. Your IT professional and other lawyers can help you navigate this exciting new frontier.•

__________

Seth Wilson is an attorney with Hume Smith Geddes Green & Simmons LLP in Indianapolis. In addition to practicing law, he helps manage the day-to-day technology operations of the firm, and frequently speaks and advises on legal technology issues. The opinions expressed are those of the author.

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. Ah ha, so the architect of the ISC Commission to advance racial preferences and gender warfare, a commission that has no place at the inn for any suffering religious discrimination, see details http://www.theindianalawyer.com/nominees-selected-for-us-attorney-in-indiana/PARAMS/article/44263 ..... this grand architect of that institutionalized 14th amendment violation just cannot bring himself to utter the word religious discrimination, now can he: "Shepard noted two questions rise immediately from the decision. The first is how will trial courts handle allegations of racism during jury deliberations? The second is does this exception apply only to race? Shepard believes the exception to Rule 606 could also be applied to sexual orientation and gender." Thus barks the Shepard: "Race, gender, sexual orientation". But not religion, oh no, not that. YET CONSIDER ... http://www.pewforum.org/topics/restrictions-on-religion/ Of course the old dog's inability to see this post modern phenomena, but to instead myopically focus on the sexual orientation issues, again betrays one of his pet protects, see here http://www.in.gov/judiciary/admin/files/fair-pubs-summit-agenda.pdf Does such preference also reveal the mind of an anti-religious bigot? There can be no doubt that those on the front lines of the orientation battle often believe religion their enemy. That certainly could explain why the ISC kicked me in the face and down the proverbial crevice when I documented religious discrimination in its antechambers in 2009 .... years before the current turnover began that ended with a whole new court (hallelujah!) in 2017. Details on the kick to my face here http://www.wnd.com/2011/08/329933/ Friends and countrymen, harbor no doubt about it .... anti-religious bias is strong with this old dog, it is. One can only wonder what Hoosier WW2 hero and great jurist Justice Alfred Pivarnik would have made of all of this? Take this comment home for us, Gary Welsh (RIP): http://advanceindiana.blogspot.com/2005/05/sex-lies-and-supreme-court-justices.html

  2. my sister hit a horse that ran in the highway the horse belonged to an amish man she is now in a nurseing home for life. The family the horse belonged to has paid some but more needs to be paid she also has kids still at home...can we sue in the state f Indiana

  3. Or does the study merely wish they fade away? “It just hasn’t risen substantially in decades,” Joan Williams, director of the Center for WorkLife Law at the University of California Hastings College of the Law told Law360. “What we should be looking for is progress, and that’s not what we’re seeing.” PROGRESS = less white males in leadership. Thus the heading and honest questions here ....

  4. One need not wonder why we are importing sex slaves into North America. Perhaps these hapless victims of human trafficking were being imported for a book of play with the Royal Order of Jesters? https://medium.com/@HeapingHelping/who-are-the-royal-order-of-jesters-55ffe6f6acea Indianapolis hosts these major pervs in a big way .... https://www.facebook.com/pages/The-Royal-Order-of-Jesters-National-Office/163360597025389 I wonder what affect they exert on Hoosier politics? And its judiciary? A very interesting program on their history and preferences here: https://www.youtube.com/watch?v=VtgBdUtw26c

  5. Joseph Buser, Montgomery County Chief Prosecutor, has been involved in both representing the State of Indiana as Prosecutor while filing as Representing Attorney on behalf of himself and the State of Indiana in Civil Proceedings for seized cash and merchandise using a Verified Complaint For Forfeiture of Motor Vehicle, Us Currency And Reimbursement Of Costs, as is evident in Montgomery County Circuit Court Case Number 54C01-1401-MI-000018, CCS below, seen before Judge Harry Siamas, and filed on 01/13/2014. Sheriff Mark Castille is also named. All three defendants named by summons have prior convictions under Mr. Buser, which as the Indiana Supreme Court, in the opinion of The Matter of Mark R. McKinney, No. 18S00-0905-DI-220, stated that McKinney created a conflict of interest by simultaneously prosecuting drug offender cases while pocketing assets seized from defendants in those cases. All moneys that come from forfeitures MUST go to the COMMON SCHOOL FUND.

ADVERTISEMENT