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Lawyers question enforcement of advertising rules

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One of Indiana’s most familiar legal names – a frequent flier on buses, billboards and TV commercials – says enforcement of disciplinary rules governing attorney advertising is a mess and needs an overhaul.

“It’s enforcement by ambush,” said longtime personal-injury attorney Ken Nunn of Bloomington-based Ken Nunn Law Office. “I’m terrified I’m going to accidentally mess up. This shouldn’t be on my worry plate.”

Nunn and others say Indiana’s attorney advertising regulations are unclear, unevenly enforced and offer little practical guidance to avoid running afoul of the rules. A technical or even an unknowing violation can result in a costly and time-consuming disciplinary case.

“The whole process of helping lawyers, that’s gotten lost in the shuffle,” Nunn said. “Other states are helping their lawyers.”

advertising-caress-15col.jpg Caress Law Group advertises on an Indianapolis billboard. (IL Photo/Eric Learned)

But the Indiana State Bar Association is taking tentative steps in that direction and might be looking to the Bluegrass State for guidance. The Kentucky State Bar has developed a pre-approval system in which its Attorneys’ Advertising Commission reviews ads in advance to ensure they comply with state Supreme Court rules. If an ad contains only information specifically permitted under state rules – things such as name and address, practice areas, education and the like – the review is free. A fee of $75 to $175 applies for other ads.

Nunn said he thinks most attorneys who advertise would gladly pay a fee for advance approval that also buys peace of mind. “Charge me,” he said. “I’ll sleep at night.”

Calls for changing the state’s attorney advertising rules enforcement increased after the recent Supreme Court disciplinary action In Re: Anonymous, in which Crown Point attorney Tim Kelly was issued a private reprimand for testimonials appearing on the Law Tigers website and for failing to include an address on a communication. Kelly was affiliated with Law Tigers but had no control of content that appeared on the site.

keller A Keller & Keller billboard in Indianapolis. (Photo courtesy Lamar Advertising Co.)

Ronald Layer, a partner in the Dyer law firm Layer Tanzillo Stassin & Babcock P.C., chairs the Attorney Advertising Committee of the Indiana State Bar Association. Layer said his committee and the bar’s Ethics Committee recently formed a subcommittee to explore changing the regulatory system.

“Our hope is to either get some sort of pre-approval or the next-best thing,” Layer said. That might be an advisory opinion that would assure an attorney who has sought pre-approval that “they’re not going to get whacked” over the content of an ad.

“In the meantime, we’re trying to disseminate as much information as we can so attorneys can at least get some help, albeit at this point kind of unofficial,” he said.

Layer said he was sympathetic to Kelly’s situation. “This is someone who tried to get information and tried to do what was right. Maybe it was a misstep, but was it an intentional breach? One would argue absolutely not.

 

advertising-wamsley-15col.jpg Vaughn Wamsley advertises with a billboard near Interstate 465. (IL Photo/Eric Learned)

“The point is, if we can get these committees going in the direction we’d like them to go, the Law Tigers thing wouldn’t have happened,” Layer said.

Certain regulations on attorney advertising have been struck down on First Amendment grounds in Florida, Louisiana and New York, among others. The very definition of advertising varies from state to state, as do the rules, and some critics say rules haven’t kept pace with an age where a website might be viewed as a law firm’s address.

Nunn’s firm advertises heavily, spending about $2.5 million annually. He said the firm typically is either No. 1 or No. 2 in the state, neck-and-neck with Keller & Keller P.C. of Indianapolis.

Carmel attorneys at Hollingsworth & Zivitz pay to build their brand, but partner Kena Hollingsworth estimated less than 5 percent of firm revenue goes toward advertising.

The firm’s lawyers and staff brainstorm to come up with sometimes-cheeky and attention-grabbing ads like the IndyGo full-bus wrap that carries the firm’s 317-DIVORCE phone number and the slogan “Hire us before your spouse does.”

“When we started the firm almost 10 years ago now, we were young girls just out of law school, so we knew we had to do something to set ourselves apart a little bit,” Hollingsworth said. “We don’t take ourselves too seriously, but we are serious lawyers.”

Advertising-BlackburnGreen-15col.jpg A Blackburn & Green billboard. (IL Photo/Eric Learned)

But she acknowledged compliance with advertising rules is always a concern in those brainstorming sessions, and she’d favor a pre-approval system. “I think it would be great,” she said.

“We’re always very mindful of what the rules are,” Hollingsworth said. “First and foremost, we would never misrepresent ourselves or do anything unethical.” The firm’s business is about 90 percent family law, she said, and its ads aim to present an image that clients feel they can relate to during an emotional time.

“That’s the overwhelming feedback I’ve received,” she said of the firm’s ads. “At the end of the day, that’s how we get clients in the door.”

Terre Haute personal-injury attorney James O. McDonald acknowledges that it’s sort of an advertisement when his firm’s website contains the message, “Non Advertising Trial Lawyers.” But it also hammers home a point he thinks resonates with potential clients: “I choose not to march in that parade.”

ken-nunn3-15col.jpg Ken Nunn advertises on an IndyGo bus. (IL Photo/Submitted photo)

“I think when clients come to an attorney through advertising, they’re less apt to have confidence in the lawyer’s advice when it comes to personal-injury work,” McDonald said, averring that firms which advertise heavily have a “factory” reputation and may settle cases for less than they’re worth. He believes advertising can backfire, especially direct solicitations to people injured in accidents. He said he’s had clients who “resent it very much.”

“To me, the worst thing (lawyer ads) do is give the potential jury pool the impression that people are trying to get something for nothing.”

Hall Render Killian Heath & Lyman P.C. partner John C. Render said he’s concerned that clients who choose an attorney on the basis of an ad might not be making the best choice. Render said his firm limits advertising to such communications as sending informational newsletters to existing clients.

“What it may come down to is the public chooses a lawyer based on who has the most resources to advertise,” he said. “There’s something intuitively wrong with that in my mind, and I don’t think it serves the public very well.

hollingsworth-zivitz-bus-15col.jpg Hollingsworth & Zivitz P.C.'s advertisment on an IndyGo bus. (IL Photo/Submitted photo)

“If I can advertise or want to with a TV ad, am I going to get more calls, more clients, etc.? I might … because advertising works,” Render said. “I’m just not sure it has the same value in choosing professionals.”

Nunn acknowledges that being a heavy-advertising attorney carries a stigma, but he rejects the “settlement factory” criticism. He’s heard it, “and yet, we lead the state of Indiana in terms of doing the most jury trials for injured clients,” he said.

He also doesn’t accept claims that the public can’t be trusted to choose or not choose a lawyer based on advertising. “We can trust them as jurors,” Nunn said, “but somehow they’re too dumb to understand what an advertisement is.”•

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  • Prior Restraint
    I don't have any problem with the bar association reviewing ads before publication and issuing an advisory opinion, but if this creates a defacto mechanism for prior restraint, I think that's handing over First Amendment rights that we should be fighting to preserve.

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  1. I have been on this program while on parole from 2011-2013. No person should be forced mentally to share private details of their personal life with total strangers. Also giving permission for a mental therapist to report to your parole agent that your not participating in group therapy because you don't have the financial mean to be in the group therapy. I was personally singled out and sent back three times for not having money and also sent back within the six month when you aren't to be sent according to state law. I will work to het this INSOMM's removed from this state. I also had twelve or thirteen parole agents with a fifteen month period. Thanks for your time.

  2. Our nation produces very few jurists of the caliber of Justice DOUGLAS and his peers these days. Here is that great civil libertarian, who recognized government as both a blessing and, when corrupted by ideological interests, a curse: "Once the investigator has only the conscience of government as a guide, the conscience can become ‘ravenous,’ as Cromwell, bent on destroying Thomas More, said in Bolt, A Man For All Seasons (1960), p. 120. The First Amendment mirrors many episodes where men, harried and harassed by government, sought refuge in their conscience, as these lines of Thomas More show: ‘MORE: And when we stand before God, and you are sent to Paradise for doing according to your conscience, *575 and I am damned for not doing according to mine, will you come with me, for fellowship? ‘CRANMER: So those of us whose names are there are damned, Sir Thomas? ‘MORE: I don't know, Your Grace. I have no window to look into another man's conscience. I condemn no one. ‘CRANMER: Then the matter is capable of question? ‘MORE: Certainly. ‘CRANMER: But that you owe obedience to your King is not capable of question. So weigh a doubt against a certainty—and sign. ‘MORE: Some men think the Earth is round, others think it flat; it is a matter capable of question. But if it is flat, will the King's command make it round? And if it is round, will the King's command flatten it? No, I will not sign.’ Id., pp. 132—133. DOUGLAS THEN WROTE: Where government is the Big Brother,11 privacy gives way to surveillance. **909 But our commitment is otherwise. *576 By the First Amendment we have staked our security on freedom to promote a multiplicity of ideas, to associate at will with kindred spirits, and to defy governmental intrusion into these precincts" Gibson v. Florida Legislative Investigation Comm., 372 U.S. 539, 574-76, 83 S. Ct. 889, 908-09, 9 L. Ed. 2d 929 (1963) Mr. Justice DOUGLAS, concurring. I write: Happy Memorial Day to all -- God please bless our fallen who lived and died to preserve constitutional governance in our wonderful series of Republics. And God open the eyes of those government officials who denounce the constitutions of these Republics by arbitrary actions arising out capricious motives.

  3. From back in the day before secularism got a stranglehold on Hoosier jurists comes this great excerpt via Indiana federal court judge Allan Sharp, dedicated to those many Indiana government attorneys (with whom I have dealt) who count the law as a mere tool, an optional tool that is not to be used when political correctness compels a more acceptable result than merely following the path that the law directs: ALLEN SHARP, District Judge. I. In a scene following a visit by Henry VIII to the home of Sir Thomas More, playwriter Robert Bolt puts the following words into the mouths of his characters: Margaret: Father, that man's bad. MORE: There is no law against that. ROPER: There is! God's law! MORE: Then God can arrest him. ROPER: Sophistication upon sophistication! MORE: No, sheer simplicity. The law, Roper, the law. I know what's legal not what's right. And I'll stick to what's legal. ROPER: Then you set man's law above God's! MORE: No, far below; but let me draw your attention to a fact I'm not God. The currents and eddies of right and wrong, which you find such plain sailing, I can't navigate. I'm no voyager. But in the thickets of law, oh, there I'm a forester. I doubt if there's a man alive who could follow me there, thank God... ALICE: (Exasperated, pointing after Rich) While you talk, he's gone! MORE: And go he should, if he was the Devil himself, until he broke the law! ROPER: So now you'd give the Devil benefit of law! MORE: Yes. What would you do? Cut a great road through the law to get after the Devil? ROPER: I'd cut down every law in England to do that! MORE: (Roused and excited) Oh? (Advances on Roper) And when the last law was down, and the Devil turned round on you where would you hide, Roper, the laws being flat? (He leaves *1257 him) This country's planted thick with laws from coast to coast man's laws, not God's and if you cut them down and you're just the man to do it d'you really think you would stand upright in the winds that would blow then? (Quietly) Yes, I'd give the Devil benefit of law, for my own safety's sake. ROPER: I have long suspected this; this is the golden calf; the law's your god. MORE: (Wearily) Oh, Roper, you're a fool, God's my god... (Rather bitterly) But I find him rather too (Very bitterly) subtle... I don't know where he is nor what he wants. ROPER: My God wants service, to the end and unremitting; nothing else! MORE: (Dryly) Are you sure that's God! He sounds like Moloch. But indeed it may be God And whoever hunts for me, Roper, God or Devil, will find me hiding in the thickets of the law! And I'll hide my daughter with me! Not hoist her up the mainmast of your seagoing principles! They put about too nimbly! (Exit More. They all look after him). Pgs. 65-67, A MAN FOR ALL SEASONS A Play in Two Acts, Robert Bolt, Random House, New York, 1960. Linley E. Pearson, Atty. Gen. of Indiana, Indianapolis, for defendants. Childs v. Duckworth, 509 F. Supp. 1254, 1256 (N.D. Ind. 1981) aff'd, 705 F.2d 915 (7th Cir. 1983)

  4. "Meanwhile small- and mid-size firms are getting squeezed and likely will not survive unless they become a boutique firm." I've been a business attorney in small, and now mid-size firm for over 30 years, and for over 30 years legal consultants have been preaching this exact same mantra of impending doom for small and mid-sized firms -- verbatim. This claim apparently helps them gin up merger opportunities from smaller firms who become convinced that they need to become larger overnight. The claim that large corporations are interested in cost-saving and efficiency has likewise been preached for decades, and is likewise bunk. If large corporations had any real interest in saving money they wouldn't use large law firms whose rates are substantially higher than those of high-quality mid-sized firms.

  5. The family is the foundation of all human government. That is the Grand Design. Modern governments throw off this Design and make bureaucratic war against the family, as does Hollywood and cultural elitists such as third wave feminists. Since WWII we have been on a ship of fools that way, with both the elite and government and their social engineering hacks relentlessly attacking the very foundation of social order. And their success? See it in the streets of Fergusson, on the food stamp doles (mostly broken families)and in the above article. Reject the Grand Design for true social function, enter the Glorious State to manage social dysfunction. Our Brave New World will be a prison camp, and we will welcome it as the only way to manage given the anarchy without it.

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