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Processing issue delays bar exam submissions in multiple states

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Florida-based testing software provider ExamSoft Worldwide Inc. said a processing issue has caused delays for bar exam takers in multiple states who were submitting their answers.

Some test takers experienced slowness or difficulty in returning completed exams Tuesday to company servers using company software, vice president of marketing Kenneth Knotts said early Wednesday.

He said the "processing issue" did not impact the exam takers' answer content, and that all the state bars that had not yet received all exams had extended their deadlines because of the issue.

"This was not at all a system-wide failure. The experience was a delay and some difficulty" in uploading the files, he said. "At no point in time was the integrity of their exam files ever affected."

Knotts said he couldn't say what time the delays began or how many people in total were affected but said by late afternoon on the East Coast, the company was noticing extended wait times on its support line.

Knotts said the company is looking into what caused the delays and hopes to have an answer by later Wednesday morning.

"What happened today is not acceptable," he said.

Knotts said the vast majority of users had uploaded their exam files as of early Wednesday and added that the company is working to resolve the issue completely.

The company's website lists 15 states that extended their deadlines for submitting the exams. The Boca Raton, Florida-based ExamSoft also has offices in Dallas and administers bar exams in 43 U.S. states.

Test takers download the company's application to the computers they use to take the tests. At the end of the exam, the file closes and locks. When the user is able to connect to the Internet, the file uploads. Users cannot make changes to the file after the conclusion of the test.

D.C. Wolf of Seattle took the Washington state bar exam with about 1,000 other people Tuesday at the Tacoma Convention Center, where they had no Internet access.

"I went back to my hotel and tried repeatedly to upload my answers and kept getting error messages," he said. "I wasn't worried in Washington because we have until Friday" to submit test answers, he said. "But some states had deadlines of midnight tonight."

Wolf said Washington bar applicants had to pay $150 to use the ExamSoft program.

In Minnesota, Maggie Watson, 30, took the state bar exam at a convention center in St. Paul that also did not have Internet access. When she got back to her hotel room to upload her results, she said she got repeated messages that the upload had failed.

"Once I did that four, five, six times, I thought, 'What's going on?'" she said.

Watson, who graduated from law school at Indiana University-Bloomington and plans to move to Minneapolis, said she took screenshots of the upload failures and sent copies of fail-to-upload emails to the Minnesota bar examiner.

Minnesota's original deadline had been 9 p.m., and it did not get extended until after the deadline had passed, she said.

"Tomorrow is pencil and paper" for the next part of the test, Watson said. "I'm feeling better about that."

 

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  1. by the time anybody gets to such files they will probably have been totally vacuumed anyways. they're pros at this at universities. anything to protect their incomes. Still, a laudable attempt. Let's go for throat though: how about the idea of unionizing football college football players so they can get a fair shake for their work? then if one of the players is a pain in the neck cut them loose instead of protecting them. if that kills the big programs, great, what do they have to do with learning anyways? nada. just another way for universities to rake in the billions even as they skate from paying taxes with their bogus "nonprofit" status.

  2. Um the affidavit from the lawyer is admissible, competent evidence of reasonableness itself. And anybody who had done law work in small claims court would not have blinked at that modest fee. Where do judges come up with this stuff? Somebody is showing a lack of experience and it wasn't the lawyers

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  4. Females now rule over every appellate court in Indiana, and from the federal southern district, as well as at the head of many judicial agencies. Give me a break, ladies! Can we men organize guy-only clubs to tell our sob stories about being too sexy for our shirts and not being picked for appellate court openings? Nope, that would be sexist! Ah modernity, such a ball of confusion. https://www.youtube.com/watch?v=QmRsWdK0PRI

  5. LOL thanks Jennifer, thanks to me for reading, but not reading closely enough! I thought about it after posting and realized such is just what was reported. My bad. NOW ... how about reporting who the attorneys were raking in the Purdue alum dollars?

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