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Processing issue delays bar exam submissions in multiple states

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Florida-based testing software provider ExamSoft Worldwide Inc. said a processing issue has caused delays for bar exam takers in multiple states who were submitting their answers.

Some test takers experienced slowness or difficulty in returning completed exams Tuesday to company servers using company software, vice president of marketing Kenneth Knotts said early Wednesday.

He said the "processing issue" did not impact the exam takers' answer content, and that all the state bars that had not yet received all exams had extended their deadlines because of the issue.

"This was not at all a system-wide failure. The experience was a delay and some difficulty" in uploading the files, he said. "At no point in time was the integrity of their exam files ever affected."

Knotts said he couldn't say what time the delays began or how many people in total were affected but said by late afternoon on the East Coast, the company was noticing extended wait times on its support line.

Knotts said the company is looking into what caused the delays and hopes to have an answer by later Wednesday morning.

"What happened today is not acceptable," he said.

Knotts said the vast majority of users had uploaded their exam files as of early Wednesday and added that the company is working to resolve the issue completely.

The company's website lists 15 states that extended their deadlines for submitting the exams. The Boca Raton, Florida-based ExamSoft also has offices in Dallas and administers bar exams in 43 U.S. states.

Test takers download the company's application to the computers they use to take the tests. At the end of the exam, the file closes and locks. When the user is able to connect to the Internet, the file uploads. Users cannot make changes to the file after the conclusion of the test.

D.C. Wolf of Seattle took the Washington state bar exam with about 1,000 other people Tuesday at the Tacoma Convention Center, where they had no Internet access.

"I went back to my hotel and tried repeatedly to upload my answers and kept getting error messages," he said. "I wasn't worried in Washington because we have until Friday" to submit test answers, he said. "But some states had deadlines of midnight tonight."

Wolf said Washington bar applicants had to pay $150 to use the ExamSoft program.

In Minnesota, Maggie Watson, 30, took the state bar exam at a convention center in St. Paul that also did not have Internet access. When she got back to her hotel room to upload her results, she said she got repeated messages that the upload had failed.

"Once I did that four, five, six times, I thought, 'What's going on?'" she said.

Watson, who graduated from law school at Indiana University-Bloomington and plans to move to Minneapolis, said she took screenshots of the upload failures and sent copies of fail-to-upload emails to the Minnesota bar examiner.

Minnesota's original deadline had been 9 p.m., and it did not get extended until after the deadline had passed, she said.

"Tomorrow is pencil and paper" for the next part of the test, Watson said. "I'm feeling better about that."

 

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  2. For the record no one could answer the equal protection / substantive due process challenge I issued in the first post below. The lawless and accountable only to power bureaucrats never did either. All who interface with the Indiana law examiners or JLAP be warned.

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  5. First, I want to thank Justice Rucker for his many years of public service, not just at the appellate court level for over 25 years, but also when he served the people of Lake County as a Deputy Prosecutor, City Attorney for Gary, IN, and in private practice in a smaller, highly diverse community with a history of serious economic challenges, ethnic tensions, and recently publicized but apparently long-standing environmental health risks to some of its poorest residents. Congratulations for having the dedication & courage to practice law in areas many in our state might have considered too dangerous or too poor at different points in time. It was also courageous to step into a prominent and highly visible position of public service & respect in the early 1990's, remaining in a position that left you open to state-wide public scrutiny (without any glitches) for over 25 years. Yes, Hoosiers of all backgrounds can take pride in your many years of public service. But people of color who watched your ascent to the highest levels of state government no doubt felt even more as you transcended some real & perhaps some perceived social, economic, academic and professional barriers. You were living proof that, with hard work, dedication & a spirit of public service, a person who shared their same skin tone or came from the same county they grew up in could achieve great success. At the same time, perhaps unknowingly, you helped fellow members of the judiciary, court staff, litigants and the public better understand that differences that are only skin-deep neither define nor limit a person's character, abilities or prospects in life. You also helped others appreciate that people of different races & backgrounds can live and work together peacefully & productively for the greater good of all. Those are truths that didn't have to be written down in court opinions. Anyone paying attention could see that truth lived out every day you devoted to public service. I believe you have been a "trailblazer" in Indiana's legal community and its judiciary. I also embrace your belief that society's needs can be better served when people in positions of governmental power reflect the many complexions of the population that they serve. Whether through greater understanding across the existing racial spectrum or through the removal of some real and some perceived color-based, hope-crushing barriers to life opportunities & success, movement toward a more reflective representation of the population being governed will lead to greater and uninterrupted respect for laws designed to protect all peoples' rights to life, liberty & the pursuit of happiness. Thanks again for a job well-done & for the inevitable positive impact your service has had - and will continue to have - on countless Hoosiers of all backgrounds & colors.

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