ILNews

Processing issue delays bar exam submissions in multiple states

Back to TopCommentsE-mailPrintBookmark and Share

Florida-based testing software provider ExamSoft Worldwide Inc. said a processing issue has caused delays for bar exam takers in multiple states who were submitting their answers.

Some test takers experienced slowness or difficulty in returning completed exams Tuesday to company servers using company software, vice president of marketing Kenneth Knotts said early Wednesday.

He said the "processing issue" did not impact the exam takers' answer content, and that all the state bars that had not yet received all exams had extended their deadlines because of the issue.

"This was not at all a system-wide failure. The experience was a delay and some difficulty" in uploading the files, he said. "At no point in time was the integrity of their exam files ever affected."

Knotts said he couldn't say what time the delays began or how many people in total were affected but said by late afternoon on the East Coast, the company was noticing extended wait times on its support line.

Knotts said the company is looking into what caused the delays and hopes to have an answer by later Wednesday morning.

"What happened today is not acceptable," he said.

Knotts said the vast majority of users had uploaded their exam files as of early Wednesday and added that the company is working to resolve the issue completely.

The company's website lists 15 states that extended their deadlines for submitting the exams. The Boca Raton, Florida-based ExamSoft also has offices in Dallas and administers bar exams in 43 U.S. states.

Test takers download the company's application to the computers they use to take the tests. At the end of the exam, the file closes and locks. When the user is able to connect to the Internet, the file uploads. Users cannot make changes to the file after the conclusion of the test.

D.C. Wolf of Seattle took the Washington state bar exam with about 1,000 other people Tuesday at the Tacoma Convention Center, where they had no Internet access.

"I went back to my hotel and tried repeatedly to upload my answers and kept getting error messages," he said. "I wasn't worried in Washington because we have until Friday" to submit test answers, he said. "But some states had deadlines of midnight tonight."

Wolf said Washington bar applicants had to pay $150 to use the ExamSoft program.

In Minnesota, Maggie Watson, 30, took the state bar exam at a convention center in St. Paul that also did not have Internet access. When she got back to her hotel room to upload her results, she said she got repeated messages that the upload had failed.

"Once I did that four, five, six times, I thought, 'What's going on?'" she said.

Watson, who graduated from law school at Indiana University-Bloomington and plans to move to Minneapolis, said she took screenshots of the upload failures and sent copies of fail-to-upload emails to the Minnesota bar examiner.

Minnesota's original deadline had been 9 p.m., and it did not get extended until after the deadline had passed, she said.

"Tomorrow is pencil and paper" for the next part of the test, Watson said. "I'm feeling better about that."

 

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. The practitioners and judges who hail E-filing as the Saviour of the West need to contain their respective excitements. E-filing is federal court requires the practitioner to cram his motion practice into pigeonholes created by IT people. Compound motions or those seeking alternative relief are effectively barred, unless the practitioner wants to receive a tart note from some functionary admonishing about the "problem". E-filing is just another method by which courts and judges transfer their burden to practitioners, who are the really the only powerless components of the system. Of COURSE it is easier for the court to require all of its imput to conform to certain formats, but this imposition does NOT improve the quality of the practice of law and does NOT improve the ability of the practitioner to advocate for his client or to fashion pleadings that exactly conform to his client's best interests. And we should be very wary of the disingenuous pablum about the costs. The courts will find a way to stick it to the practitioner. Lake County is a VERY good example of this rapaciousness. Any one who does not believe this is invited to review the various special fees that system imposes upon practitioners- as practitioners- and upon each case ON TOP of the court costs normal in every case manually filed. Jurisprudence according to Aldous Huxley.

  2. Any attorneys who practice in federal court should be able to say the same as I can ... efiling is great. I have been doing it in fed court since it started way back. Pacer has its drawbacks, but the ability to hit an e-docket and pull up anything and everything onscreen is a huge plus for a litigator, eps the sole practitioner, who lacks a filing clerk and the paralegal support of large firms. Were I an Indiana attorney I would welcome this great step forward.

  3. Can we get full disclosure on lobbyist's payments to legislatures such as Mr Buck? AS long as there are idiots that are disrespectful of neighbors and intent on shooting fireworks every night, some kind of regulations are needed.

  4. I am the mother of the child in this case. My silence on the matter was due to the fact that I filed, both in Illinois and Indiana, child support cases. I even filed supporting documentation with the Indiana family law court. Not sure whether this information was provided to the court of appeals or not. Wish the case was done before moving to Indiana, because no matter what, there is NO WAY the state of Illinois would have allowed an appeal on a child support case!

  5. "No one is safe when the Legislature is in session."

ADVERTISEMENT