People more likely to use Internet to find an attorney, survey says

May 21, 2014
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Forget the phone book, billboard or even word of mouth referrals. You’re future clients are going to find you based on searching the World Wide Web, according to a recent survey.

We live in a society that is constantly connected thanks to the Internet and expects immediate results – again, in part thanks to the Internet. It makes sense then that a survey by FindLaw.com and Thomson Reuters found that the top choice of people in need of legal representation is to use the Internet to find an attorney.

The Internet gives potential clients a great deal of information – attorney websites, service reviews and any disciplinary history. You can’t get this information from a phone book ad or a TV commercial. And it gives you that information in a very short amount of time.

And while I believe word of mouth is still a great way to find an attorney, what happens if your friend’s cousin is a highly respected family law attorney, but you need a bankruptcy attorney?

The survey found 38 percent of people polled said they would use the Internet to help them find a lawyer; 29 percent said they would ask a friend or relative. Compare those numbers to a 2005 survey, in which only 7 percent said they would use the Internet to find an attorney and a whopping 65 percent reported they would find an attorney through word of mouth. 

Only 4 percent of respondents turn to the phone book these days; 10 percent said they used the phone book to find an attorney in 2005. Today, 10 percent of people polled said they would consult with the local bar association as compared to 13 percent of people surveyed in 2005.

Law firms know that they may land a significant percentage of their clients based on the Internet – that’s why you see so many firms with jazzy Web sites complete with lawyer bios, firm news touting the awards and accomplishments of its attorneys, and blogs and legal articles. In fact, these days, it’s almost looked at as suspect if a company – law firms included – doesn’t have a website.

How much of your business is generated through the Internet? When did you start to see a shift to the Internet being a major driver of clients to your firm?
 

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  1. Good riddance to this dangerous activist judge

  2. What is the one thing the Hoosier legal status quo hates more than a whistleblower? A lawyer whistleblower taking on the system man to man. That must never be rewarded, must always, always, always be punished, lest the whole rotten tree be felled.

  3. I want to post this to keep this tread alive and hope more of David's former clients might come forward. In my case, this coward of a man represented me from June 2014 for a couple of months before I fired him. I knew something was wrong when he blatantly lied about what he had advised me in my contentious and unfortunate divorce trial. His impact on the proceedings cast a very long shadow and continues to impact me after a lengthy 19 month divorce. I would join a class action suit.

  4. The dispute in LB Indiana regarding lake front property rights is typical of most beach communities along our Great Lakes. Simply put, communication to non owners when visiting the lakefront would be beneficial. The Great Lakes are designated navigational waters (including shorelines). The high-water mark signifies the area one is able to navigate. This means you can walk, run, skip, etc. along the shores. You can't however loiter, camp, sunbath in front of someones property. Informational signs may be helpful to owners and visitors. Our Great Lakes are a treasure that should be enjoyed by all. PS We should all be concerned that the Long Beach, Indiana community is on septic systems.

  5. Dear Fan, let me help you correct the title to your post. "ACLU is [Left] most of the time" will render it accurate. Just google it if you doubt that I am, err, "right" about this: "By the mid-1930s, Roger Nash Baldwin had carved out a well-established reputation as America’s foremost civil libertarian. He was, at the same time, one of the nation’s leading figures in left-of-center circles. Founder and long time director of the American Civil Liberties Union, Baldwin was a firm Popular Fronter who believed that forces on the left side of the political spectrum should unite to ward off the threat posed by right-wing aggressors and to advance progressive causes. Baldwin’s expansive civil liberties perspective, coupled with his determined belief in the need for sweeping socioeconomic change, sometimes resulted in contradictory and controversial pronouncements. That made him something of a lightning rod for those who painted the ACLU with a red brush." http://www.harvardsquarelibrary.org/biographies/roger-baldwin-2/ "[George Soros underwrites the ACLU' which It supports open borders, has rushed to the defense of suspected terrorists and their abettors, and appointed former New Left terrorist Bernardine Dohrn to its Advisory Board." http://www.discoverthenetworks.org/viewSubCategory.asp?id=1237 "The creation of non-profit law firms ushered in an era of progressive public interest firms modeled after already established like the National Association for the Advancement of Colored People ("NAACP") and the American Civil Liberties Union ("ACLU") to advance progressive causes from the environmental protection to consumer advocacy." https://en.wikipedia.org/wiki/Cause_lawyering

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