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Centralized hotline and hiring more workers among issues on DCS study committee agenda

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The centralized hotline system is among the topics to be discussed when the Department of Child Services Interim Study Committee meets Nov. 8.

Committee co-chairman Sen. Travis Holdman, R-Markle, said he and the committee’s other co-chair, Rep. Cindy Noe, R-Indianapolis, will offer a framework to transform the central call center into a hybrid system.

Under their proposal, school officials, law enforcement officers, medical professionals, judges and mental health workers would be given direct access to the local child agency office in their communities. Calls from anonymous individuals and others would be routed through the centralized call center.

Separating the calls would help ease the workload at the local level by sending the higher substantiated information straight to the community office while allowing the central office to skim off the lower substantiated tips, Holdman said.

The co-chairs will also recommend the addition of more than 100 new DCS workers spread between the local offices and the centralized call center. Along with eliminating the wait time, Holdman said they believe more workers will improve efficiency and reduce turnover.

The senator is expecting to meet some resistance from the Democrats on the committee who want to abandon the centralized hotline altogether. He does not want to scrap the hotline because of the amount of the investment made in it and, by separating out certain calls, he believes the centralized system can maximize the time of a worker in the field.

Since August, the DCS interim study committee has met four times and is scheduled to meet twice in November. A meeting on Oct. 25 was cancelled.

Thursday’s session will be held in the Indiana Government Center South, at the request of Holdman. He wanted all the committee members to be able to sit at one table and look at each other while they discuss the issues and suggestions related to DCS. No outside parties will give testimony during this meeting.

Holdman and Noe have met several times with DCS officials to examine about 70 issues related to the agency. They have developed potential solutions to some of the issues and will offer those during the meeting.  


 

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  1. Such things are no more elections than those in the late, unlamented Soviet Union.

  2. It appears the police and prosecutors are allowed to change the rules halfway through the game to suit themselves. I am surprised that the congress has not yet eliminated the right to a trial in cases involving any type of forensic evidence. That would suit their foolish law and order police state views. I say we eliminate the statute of limitations for crimes committed by members of congress and other government employees. Of course they would never do that. They are all corrupt cowards!!!

  3. Poor Judge Brown probably thought that by slavishly serving the godz of the age her violations of 18th century concepts like due process and the rule of law would be overlooked. Mayhaps she was merely a Judge ahead of her time?

  4. in a lawyer discipline case Judge Brown, now removed, was presiding over a hearing about a lawyer accused of the supposedly heinous ethical violation of saying the words "Illegal immigrant." (IN re Barker) http://www.in.gov/judiciary/files/order-discipline-2013-55S00-1008-DI-429.pdf .... I wonder if when we compare the egregious violations of due process by Judge Brown, to her chiding of another lawyer for politically incorrectness, if there are any conclusions to be drawn about what kind of person, what kind of judge, what kind of apparatchik, is busy implementing the agenda of political correctness and making off-limits legit advocacy about an adverse party in a suit whose illegal alien status is relevant? I am just asking the question, the reader can make own conclsuion. Oh wait-- did I use the wrong adjective-- let me rephrase that, um undocumented alien?

  5. of course the bigger questions of whether or not the people want to pay for ANY bussing is off limits, due to the Supreme Court protecting the people from DEMOCRACY. Several decades hence from desegregation and bussing plans and we STILL need to be taking all this taxpayer money to combat mostly-imagined "discrimination" in the most obviously failed social program of the postwar period.

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