ILNews

Centralized hotline and hiring more workers among issues on DCS study committee agenda

Back to TopCommentsE-mailPrintBookmark and Share

The centralized hotline system is among the topics to be discussed when the Department of Child Services Interim Study Committee meets Nov. 8.

Committee co-chairman Sen. Travis Holdman, R-Markle, said he and the committee’s other co-chair, Rep. Cindy Noe, R-Indianapolis, will offer a framework to transform the central call center into a hybrid system.

Under their proposal, school officials, law enforcement officers, medical professionals, judges and mental health workers would be given direct access to the local child agency office in their communities. Calls from anonymous individuals and others would be routed through the centralized call center.

Separating the calls would help ease the workload at the local level by sending the higher substantiated information straight to the community office while allowing the central office to skim off the lower substantiated tips, Holdman said.

The co-chairs will also recommend the addition of more than 100 new DCS workers spread between the local offices and the centralized call center. Along with eliminating the wait time, Holdman said they believe more workers will improve efficiency and reduce turnover.

The senator is expecting to meet some resistance from the Democrats on the committee who want to abandon the centralized hotline altogether. He does not want to scrap the hotline because of the amount of the investment made in it and, by separating out certain calls, he believes the centralized system can maximize the time of a worker in the field.

Since August, the DCS interim study committee has met four times and is scheduled to meet twice in November. A meeting on Oct. 25 was cancelled.

Thursday’s session will be held in the Indiana Government Center South, at the request of Holdman. He wanted all the committee members to be able to sit at one table and look at each other while they discuss the issues and suggestions related to DCS. No outside parties will give testimony during this meeting.

Holdman and Noe have met several times with DCS officials to examine about 70 issues related to the agency. They have developed potential solutions to some of the issues and will offer those during the meeting.  


 

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. What a fine article, thank you! I can testify firsthand and by detailed legal reports (at end of this note) as to the dire consequences of rejecting this truth from the fine article above: "The inclusion and expansion of this right [to jury] in Indiana’s Constitution is a clear reflection of our state’s intention to emphasize the importance of every Hoosier’s right to make their case in front of a jury of their peers." Over $20? Every Hoosier? Well then how about when your very vocation is on the line? How about instead of a jury of peers, one faces a bevy of political appointees, mini-czars, who care less about due process of the law than the real czars did? Instead of trial by jury, trial by ideological ordeal run by Orwellian agents? Well that is built into more than a few administrative law committees of the Ind S.Ct., and it is now being weaponized, as is revealed in articles posted at this ezine, to root out post moderns heresies like refusal to stand and pledge allegiance to all things politically correct. My career was burned at the stake for not so saluting, but I think I was just one of the early logs. Due, at least in part, to the removal of the jury from bar admission and bar discipline cases, many more fires will soon be lit. Perhaps one awaits you, dear heretic? Oh, at that Ind. article 12 plank about a remedy at law for every damage done ... ah, well, the founders evidently meant only for those damages done not by the government itself, rabid statists that they were. (Yes, that was sarcasm.) My written reports available here: Denied petition for cert (this time around): http://tinyurl.com/zdmawmw Denied petition for cert (from the 2009 denial and five year banishment): http://tinyurl.com/zcypybh Related, not written by me: Amicus brief: http://tinyurl.com/hvh7qgp

  2. Justice has finally been served. So glad that Dr. Ley can finally sleep peacefully at night knowing the truth has finally come to the surface.

  3. While this right is guaranteed by our Constitution, it has in recent years been hampered by insurance companies, i.e.; the practice of the plaintiff's own insurance company intervening in an action and filing a lien against any proceeds paid to their insured. In essence, causing an additional financial hurdle for a plaintiff to overcome at trial in terms of overall award. In a very real sense an injured party in exercise of their right to trial by jury may be the only party in a cause that would end up with zero compensation.

  4. Why in the world would someone need a person to correct a transcript when a realtime court reporter could provide them with a transcript (rough draft) immediately?

  5. This article proved very enlightening. Right ahead of sitting the LSAT for the first time, I felt a sense of relief that a score of 141 was admitted to an Indiana Law School and did well under unique circumstances. While my GPA is currently 3.91 I fear standardized testing and hope that I too will get a good enough grade for acceptance here at home. Thanks so much for this informative post.

ADVERTISEMENT