Corporate attorney serves as insurer's litigation counsel

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In-House Counsel

Crown Point attorney Shontrai Irving may be considered a success story in the legal world with multiple awards illustrating his experience in the corporate, criminal, and civil sides of the law.

But that’s only one part of what he does, and while he loves the lawyering, it’s not what makes him the most proud.

Irving has been designated a “dad of the year,” and to him it’s more than a t-shirt or coffee cup slogan. The Indiana Foster Care Adoption Association named him Foster Parent of the Year in 2007, and it’s that role that brings out the most pride and drives everything he does from community service and how he treats people, to the way he serves as an in-house attorney for State Farm Mutual Automobile Insurance Company’s corporate litigation office.

“Everything has really fallen into place, and it comes together perfectly,” the 36-year-old said. “My philosophy is not just to do it, but do it well.”

irving-shontrai-15col Not only does Shontrai Irving work as corporate counsel for the State Farm Insurance Litigation group in the Crown Point office, he’s also been named Indiana Foster Parent of the Year and has received numerous legal and civic awards throughout the state. (Photo Submitted)

As a corporate attorney for State Farm Insurance Litigation for the past five years, Irving says he’s the youngest in the 12-attorney office. The Crown Point office is one of two litigation offices statewide with the other in Indianapolis, and his team handles the northern part of the state. Most of his days involve defending policy holders in auto, fire, or home coverage litigation, he said.

A typical day might start off meeting with clients or the claims department about defending cases, and then Irving says he moves into what any other trial attorney often does – delving into discovery, answering complaints, scheduling depositions, and appearing in court. Most of the cases settle, but Irving said he gets into court at least a couple times a month when the telephonic conferences aren’t used.

Some might consider the job boring, but Irving said he loves it and really enjoys meeting with clients and handling the small claims issues regularly. The litigation counsel often appears in those cases, and he finds it fulfilling being able to help regular people understand their insurance coverage and go through the court process.

His supervisor and mentor, Deanne Sasser, says that Irving has been an asset to the department and she has noticed his attitude as a lawyer and person have boosted the office’s morale and reputation.

“Shontrai has been a breath of fresh air,” she said. “The small claims court is like the people’s court, and from an insurance company lawyer’s perspective, it usually doesn’t go as well there because it’s more focused on the plaintiff. But Shontrai has the best record of winning small claims because of his positive attitude and motivation for people. I don’t know how he does it, but he does it so well.”

Aside from those small claims issues, Irving also handles more severe cases that resulted in personal injury or death, and those cases often involve probate issues. Generally, Indiana doesn’t have as many cases litigated as do other states with different insurance coverage structures, he said.

“Just like a slogan, State Farm is there,” Irving says, reciting the company mission about helping people manage risks and recover from unexpected happenings. “It’s important to work for a company with that mission, to promote that mission not only for State Farm but for lawyers in general.”

Graduating in 2003 from what is now the Indiana University Maurer School of Law, Irving began his legal career working for the Lake County Prosecutor’s Office as a deputy prosecutor. He also has a master’s degree in criminal justice and said that his first job was something he was passionate about.

“I’ve always been fascinated by crimes, how and why they are committed and how people can be rehabilitated,” Irving said. “I really enjoyed being in the prosecutor’s office, because it gave me the opportunity to be in court every day. To get to know the judges and what was and wasn’t appropriate for the attorneys.”

But wanting to explore the civil side of the law, Irving said he spoke to some friends and colleagues and decided it would be beneficial to get experience in other non-criminal areas of the law.

“I saw it as a way to learn another area of law and become more marketable,” he said.

Aside from his legal work, Irving said his biggest accomplishment has been taking on the role of a foster dad in the past four years. When he was a deputy prosecutor, Irving said he went with his mom – a registered foster mother just as his aunt is – to take some foster parenting classes. He recalls being reluctant because he had just gotten out of school and didn’t want to jump back into a classroom. Since his prosecutor job at the time involved handling child abuse and neglect cases, Irving decided to start the classes and says he found the two coincided really well.

“I thought it made me a better prosecutor at the time. But then, I wanted to make more of a difference and become a foster parent myself,” he said.

Living with his grandmother at the time, Irving wanted to foster one child. The state foster agency asked him about taking an 8-year-old boy and that child’s 6-year-old brother, and he agreed. Only later was it discovered that the two boys also had a 5-year-old brother and 2-year old sister, and the agency wanted to keep them all together if possible.

Now, the three boys and one girl remain together and their ages range from 12 to 6. But they aren’t the only ones that Irving has influenced. To date, he’s provided a home to more than 20 children.

“That has changed my life forever,” he says about being a foster parent. “It keeps a smile on the face when you’re at work, and that’s my motivation.”

His role as a foster parent has earned him some of the recognition and awards that he’s most proud of, which come on top of those for his involvement in the legal profession. Most recently, the Indiana State Bar Association selected Irving as the attorney to receive the 2010 Outstanding Young Lawyer Award and he adds that to his resume of receiving the Hon. Viola J. Taliaferro Award in 2008 and other recognition from the Indiana Pacers, Indianapolis Colts, and the General Assembly – among many others.

Irving believes that mentoring, diversity, and pro bono work are all important, and he’s tried to bring that belief to his position at State Farm.

Not knowing what’s next, Irving says he is just enjoying what his corporate counsel position offers him, and he wants to be a role model for his children.

“At work and home you want to give your best, and it’s really helpful to have a strong team at home and at the office,” he said.•


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  1. I commend Joe for standing up to this tyrant attorney! You ask why? Well I’m one of David Steele victims. I was in desperate need of legal help to protect my child, David saw an opportunity, and he demanded I pay him $3000. Cash. As I received motions and orders from court he did nothing! After weeks of emails asking him to address the legal issues, he responded by saying he was “on vacation “and I should be so lucky to have “my attorney” reply. Finally after lie on top of lie I asked for a full refund, which he refused. He then sent me “bills” for things he never did, such as, his appearance in the case and later claimed he withdrew. He never filed one document / motion for my case! When I finally demanded he refund my money he then turn to threats which scared my family for our lives. It seem unreal we couldn’t believe this guy. I am now over $100,000 in debt digging out of the legal mess he caused my family. Later I was finally able to hire another law office. I met Joe and we worked diligently on my case. I soon learn Joe had a passion for helping people. As anyone who has been through a legal battle it is exhausting. Joe was always more than happy to help or address an issue. Joe was knowledgeable about all my concerns at the same time he was able to reduce the stress and anxieties of my case. He would stay late and come in early, he always went the extra mile to help in any way he could. I can only imagine what Joe and his family has been through, my prayers go out to him and all the victims.

  2. Steele did more than what is listed too. He purposely sought out to ruin me, calling potential employers and then lied about me alleging all kinds of things including kidnapping. None of his allegations were true. If you are in need of an ethical and very knowledgeable family law paralegal, perhaps someone could post their contact information. Ethics cannot be purchased, either your paralegal has them or they do not.

  3. This is ridiculous. Most JDs not practicing law don't know squat to justify calling themselves a lawyer. Maybe they should try visiting the inside of a courtroom before they go around calling themselves lawyers. This kind of promotional BS just increases the volume of people with JDs that are underqualified thereby dragging all the rest of us down likewise.

  4. I think it is safe to say that those Hoosier's with the most confidence in the Indiana judicial system are those Hoosier's who have never had the displeasure of dealing with the Hoosier court system.

  5. I have an open CHINS case I failed a urine screen I have since got clean completed IOP classes now in after care passed home inspection my x sister in law has my children I still don't even have unsupervised when I have been clean for over 4 months my x sister wants to keep the lids for good n has my case working with her I just discovered n have proof that at one of my hearing dcs case worker stated in court to the judge that a screen was dirty which caused me not to have unsupervised this was at the beginning two weeks after my initial screen I thought the weed could have still been in my system was upset because they were suppose to check levels n see if it was going down since this was only a few weeks after initial instead they said dirty I recently requested all of my screens from redwood because I take prescriptions that will show up n I was having my doctor look at levels to verify that matched what I was prescripted because dcs case worker accused me of abuseing when I got my screens I found out that screen I took that dcs case worker stated in court to judge that caused me to not get granted unsupervised was actually negative what can I do about this this is a serious issue saying a parent failed a screen in court to judge when they didn't please advise