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DTCI: Take a moment to breathe before hitting 'send'

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dtci-thornburg-robertAt the time I am writing and submitting this column to the Indiana Lawyer, Indiana’s primary election is only days away. One can’t help but notice one political ad after another airing in ever-increasing frequency. Whether these advertisements are deemed “attack ads,” “issue spots” or “comparisons,” one thing is clear: the grainy black-and-white photographs and videos of the political opponent with the menacing voice-over intend to portray the opponent in an unflattering light. Indeed, some would claim in an inaccurate or misleading light. The heated and vitriolic rhetoric employed by politicians and commentators on the daily talk shows seems to be on the rise. Many believe that this ever-heated and impolite discourse has seeped out into the legal profession. Indeed, many in the legal community have begun to posit that incivility is on the rise, particularly in regard to email communication. I for one certainly hope not.

Webster’s New Universal Unabridged Dictionary, 2nd Edition, defines civility as “a polite act or utterance.” Merriam-Webster’s online dictionary defines it as “civilized conduct; especially: courtesy, politeness.” Shouldn’t civility in the legal profession, however, mean more than simply being courteous or polite?

I suspect most would agree that in our adversarial system, civility should be synonymous with professionalism. It must mean that in addition to being polite, courteous and respectful, we must not intentionally belittle, demean or unnecessarily attack our colleagues, adversaries, any party, witness, the judiciary or the judicial staff involved. We must strive to use appropriate language, volume and tone to advance our arguments and our clients’ positions and to disagree with our opponent or the court. Simply stated, treat everyone with consideration and respect, even during heated debates and contentious moments at deposition, hearing or trial.

Oft cited in defense of incivility is the duty to act with reasonable diligence and promptness. (See Indiana Professional Conduct Rule 1.3.) It is frequently said that an attorney has an obligation to zealously represent his clients. Reasonable diligence, promptness and zealous advocacy, however, do not and should not require one to be impolite or uncivil. In fact, the second sentence of the Preamble to Indiana’s Rules of Professional Conduct reads, “Whether or not engaging in the practice of law, lawyers should conduct themselves honorably.” And the Official Comment to Rule 1.3 explicitly provides, “The lawyer’s duty to act with reasonable diligence does not require the use of offensive tactics or preclude the treating of all persons involved in the legal process with courtesy and respect.” (Prof. Cond. R. 1.3, Comment [1].)

We live in an age where instantaneous communication is the norm. Time to reflect and respond after considered deliberation seems to be vanishing. It is increasingly expected that we respond immediately to every voicemail or email we receive. Indeed, even correspondence is increasingly being sent via facsimile or as an attachment to an email.

Most can recite examples of email being a large source of incivility in the practice. Email incivility can be avoided. Clicking the “send” button before allowing time for reflection can escalate a contentious situation. In fact, all can easily recall a situation where something became more contentious because of email. The next time – before hitting “send” – give yourself some space and time to deliberate and to let the emotion drain. Type the message, but let it sit. Return to the message later, reread it, and then hit “send” after some time for reflection and consideration. Even consider having a respected colleague read it to ensure that your tone is correct. Take a breath before hitting “send.” In this election year filled with negative ads, speeches and attacks, let us all strive to disagree when necessary, with respect and without being disagreeable.•

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Robert B. Thornburg is a member in the Indianapolis office of Frost Brown Todd and sits on the DTCI Board of Directors. The opinions expressed in this article are those of the author.
 

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  1. The sad thing is that no fish were thrown overboard The "greenhorn" who had never fished before those 5 days was interrogated for over 4 hours by 5 officers until his statement was illicited, "I don't want to go to prison....." The truth is that these fish were measured frozen off shore and thawed on shore. The FWC (state) officer did not know fish shrink, so the only reason that these fish could be bigger was a swap. There is no difference between a 19 1/2 fish or 19 3/4 fish, short fish is short fish, the ticket was written. In addition the FWC officer testified at trial, he does not measure fish in accordance with federal law. There was a document prepared by the FWC expert that said yes, fish shrink and if these had been measured correctly they averaged over 20 inches (offshore frozen). This was a smoke and mirror prosecution.

  2. I love this, Dave! Many congrats to you! We've come a long way from studying for the bar together! :)

  3. This outbreak illustrates the absurdity of the extreme positions taken by today's liberalism, specifically individualism and the modern cult of endless personal "freedom." Ebola reminds us that at some point the person's own "freedom" to do this and that comes into contact with the needs of the common good and "freedom" must be curtailed. This is not rocket science, except, today there is nonstop propaganda elevating individual preferences over the common good, so some pundits have a hard time fathoming the obvious necessity of quarantine in some situations....or even NATIONAL BORDERS...propagandists have also amazingly used this as another chance to accuse Western nations of "racism" which is preposterous and offensive. So one the one hand the idolatry of individualism has to stop and on the other hand facts people don't like that intersect with race-- remain facts nonetheless. People who respond to facts over propaganda do better in the long run. We call it Truth. Sometimes it seems hard to find.

  4. It would be hard not to feel the Kramers' anguish. But Catholic Charities, by definition, performed due diligence and held to the statutory standard of care. No good can come from punishing them for doing their duty. Should Indiana wish to change its laws regarding adoption agreements and or putative fathers, the place for that is the legislature and can only apply to future cases. We do not apply new laws to past actions, as the Kramers seem intent on doing, to no helpful end.

  5. I am saddened to hear about the loss of Zeff Weiss. He was an outstanding member of the Indianapolis legal community. My thoughts are with his family.

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