ILNews

DTCI: Technology in the practice

Back to TopCommentsE-mailPrintBookmark and Share

demossNo one would ever confuse me with someone with high computer literacy. My introduction to computers in 1974 consisted of hauling around large boxes of computer input cards programmed to spell out my pizza order. But I do recognize the changes in technology have had an impact and created opportunities for our profession. Over the past 20-plus years, I have seen technological changes that have enhanced our ability to practice more efficiently and effectively for our clients. Our office started with a simple IBM single terminal computer that responded only to the mysterious DOS language command I struggled to grasp. The next big thing was the addition of a fax machine with all its beeping, screeching, whirring and innate ability to run out of paper when we weren’t looking.

Technological advances soon led us to having a desktop computer connected to our office network. We had the ability to conduct legal research online through Lexis or Westlaw, although our library still bulged with various essential collections of statutes, caselaw, and a host of how-to manuals. Our case management system continued to evolve to the point where the lawyers could actually use it without conferring with a secretary or a paralegal. Oh, and the mobile phone seemed to be catching on with some zeal. You could have one installed in your car, or you could get a portable phone akin to the size of a loaf of bread. Like time, technology marched on.

Recent years have brought a host of innovations, sparking something of a revolution in the way we obtain information and communicate. The growing acceptance of electronic communication presents new challenges. Our smart phones are now smarter than we are. Cell phone use is old hat; texting or tweeting is becoming main stream. Many households have abandoned their traditional landlines and are purely cellular.

Communicating with clients may mean a cell phone, an e-mail in addition to, or in lieu of, traditional snail mail, requiring us to discover their preferences. What if your client gives you a work e-mail address? In most instances, employers warn that their computer communications may be subject to review. Using a home e-mail address does not guarantee confidentiality. Maintaining the attorney-client privilege in such communications may mean the use of encryption software. Does your practice utilize encryption or have clearly defined rules regarding what may and may not be communicated by e-mail? Has your client given informed consent to unprotected electronic communications?

The proliferation of the Internet and social networking sites has spawned a host of variations in well-established legal issues. Defamation suits and suits for intentional infliction for emotional distress over postings made on social media sites such as Facebook, Twitter, or in blogs are becoming more common. Does your practice include counseling individual or corporate clients on the potential liability exposure from such activities?

The rapid pace of technological development requires some measure of vigilance to determine what changes, if any, are necessary to maintain an efficient practice. In 2005 we converted our practice from a paper file to an electronic file environment. Each day’s mail is scanned and filed electronically. Laptops with aircards, wireless hot spots, or home routers have allowed our lawyers to have access to their daily mail and all of their cases from remote locations. There are other benefits too numerous to list, but from my point of view it was well worth the move. The same capacity scanners we purchased then have gone down in price by about 70 percent, making such a move even more cost effective today.

As confessed above, I am not particularly computer literate, but I will point out two pieces of software to take a look at for your practice. The first, Snagit®, is very simple screen capture software that allows you to export and import information from one source to another with great ease. The second, AutoBookmark™ plug-in for Adobe Acrobat®, is an enhancement allowing you to sort and manage Bookmarks made in Adobe® documents; very handy when dealing with large volume records you want to index or organize.

There will be a day when all of the courts in the state are electronic, web-based information exchange portals will become a normal part of the practice, and video conferencing will be a routine matter. The technology is already in place, it’s now just a matter of adoption and refinement. Continue to examine the mechanics of your practice and keep your mind and eyes open to technological advances that improve the efficiency of your office and benefit your clients in the long run. And for more technical computer “stuff,” read Stephen Bour’s column, Technology Untangled.•

__________


David DeMoss serves as managing attorney for State Farm Litigation Counsel in Indianapolis. He is a member of the DTCI board of directors and serves on the association’s legislative committee and as PAC treasurer. The opinions expressed in this article are those of the author.

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. How nice, on the day of my car accident on the way to work at the Indiana Supreme Court. Unlike the others, I did not steal any money or do ANYTHING unethical whatsoever. I am suing the Indiana Supreme Court and appealed the failure of the district court in SDIN to protect me. I am suing the federal judge because she failed to protect me and her abandonment of jurisdiction leaves her open to lawsuits because she stripped herself of immunity. I am a candidate for Indiana Supreme Court justice, and they imposed just enough sanction so that I am made ineligible. I am asking the 7th Circuit to remove all of them and appoint me as the new Chief Justice of Indiana. That's what they get for dishonoring my sacrifice and and violating the ADA in about 50 different ways.

  2. Can anyone please help this mother and child? We can all discuss the mother's rights, child's rights when this court only considered the father's rights. It is actually scarey to think a man like this even being a father period with custody of this child. I don't believe any of his other children would have anything good to say about him being their father! How many people are afraid to say anything or try to help because they are afraid of Carl. He's a bully and that his how he gets his way. Please someone help this mother and child. There has to be someone that has the heart and the means to help this family.

  3. I enrolled America's 1st tax-free Health Savings Account (HSA) so you can trust me. I bet 1/3 of my clients were lawyers because they love tax-free deposits, growth and withdrawals or total tax freedom. Most of the time (always) these clients are uninformed about insurance law. Employer-based health insurance is simple if you read the policy. It says, Employers (lawyers) and employees who are working 30-hours-per-week are ELIGIBLE for insurance. Then I show the lawyer the TERMINATION clause which states: When you are no longer ELIGIBLE! Then I ask a closing question (sales term) to the lawyer which is, "If you have a stroke or cancer and become too sick to work can you keep your health insurance?" If the lawyer had dependent children they needed a "Dependent Conversion Privilege" in case their child got sick or hurt which the lawyers never had. Lawyers are pretty easy sales. Save premium, eliminate taxes and build wealth!

  4. Ok, so cheap laughs made about the Christian Right. hardiharhar ... All kidding aside, it is Mohammad's followers who you should be seeking divine protection from. Allahu Akbar But progressives are in denial about that, even as Europe crumbles.

  5. Father's rights? What about a mothers rights? A child's rights? Taking a child from the custody of the mother for political reasons! A miscarriage of justice! What about the welfare of the child? Has anyone considered parent alienation, the father can't erase the mother from the child's life. This child loves the mother and the home in Wisconsin, friends, school and family. It is apparent the father hates his ex-wife more than he loves his child! I hope there will be a Guardian Ad Litem, who will spend time with and get to know the child, BEFORE being brainwashed by the father. This is not just a child! A little person with rights and real needs, a stable home and a parent that cares enough to let this child at least finish the school year, where she is happy and comfortable! Where is the justice?

ADVERTISEMENT