Services go online

August 4, 2011
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Goodbye paper, hello keyboard.

The Indiana Appellate Clerk’s Office has launched a new site for attorneys and judges to maintain their licenses and update other information. We wrote about the new portal in our latest issue of Indiana Lawyer.

I’m curious if you’ve had a chance to take a look at the site.  What are your thoughts about doing everything online? Do you prefer to get notifications via email instead of letters? Are there any downsides to this new system? Let us know what you think about the changes.

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  • Online Atty Registration
    I used the site and it worked fine. However, I would be able to open a letter, write a check, and return mail faster than working through the site requirements. As usual, time and efficiency take a back seat to a "new technical" approach. Great for the provider (Clerk of Court) but more time for end user. Be aware that I am over 50 and may be a little biased when I am told the new way is so much "better"! Right! LOL
  • e-check mechanism needs tweaking
    I have no great problem with an online payment setup, but I think the e-check setup needs some work. I tried entering my routing and account number twice, to no avail.
  • Bugs in system
    The first time I tried, the Clerk's portal system was down, and I was told to wait an hour and try again. After I opened the site and paid by credit card, I was not allowed to enter my email address to get a receipt. The current system will not accept email addressess over 30 characters to return a receipt. I was told this will be increased to 50 within 30 days. I had to use my personal email address to receive a receipt, and it did not list who the payee was.

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