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Hybrid office solutions giving attorneys new ways to practice

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Six years ago, potential clients who called bankruptcy attorney Brad Woolley might be able to get an appointment in three weeks. Now, they likely can get in to see him the next day.

Demand slumped when the bankruptcy laws changed, which had the Monticello-based lawyer looking for ways to draw in new clients. He embraced the old business adage – location, location, location – and opened a branch office in West Lafayette to be near the U.S. Bankruptcy Court in the Charles A. Halleck Federal Building.
 

rutkowski-annette-15col.jpg Attorney Annette Rutkowski likes the flexibility virtual offices provide. (IL Photo/ Perry Reichanadter)

Woolley added a contemporary twist by not signing a long-term lease agreement and instead contracting with Officescape, an office services and technology provider. He pays about $300 per month for 16 hours of use of an office. About four to six times each month, he drives to Lafayette, plugs in his laptop and helps local residents file their paperwork.

People are happy he has an office in town, he said, because with gasoline near $4 a gallon, few would make the drive to Monticello.

The attorney is part of a growing international trend away from the traditional concept of what constitutes a workplace. This is not the virtual law practice where attorneys offer legal services online and across jurisdictions. Rather, companies like Officescape and Regus rent office and meeting space, and provide administrative support along with other office-related services.

Brick-and-mortar offices are not going away, said Jon Beattie, global business development manager for Officescape. People will still need a place to meet and conduct business, but they will no longer need to be at that place eight hours a day, five days a week.

Woolley compared the move to this hybrid version of a virtual/brick-and-mortar office to the purchase of display ads in the Yellow Pages. Lawyers who initially resisted advertising changed their minds when they saw the return on the investment.

“Yes, we don’t like the idea that we have to go out and generate clients,” he said, “but if we don’t generate new business, we’re going to get passed.”

More than providing a room in a downtown building, virtual office service companies offer a range of products so comprehensive that many clients would never know they are meeting their lawyer or accountant or financial adviser in a space that is rented.

Depending on which products the professional buys, a receptionist may greet clients and show them to a waiting room. Calls to a local number can be answered then routed to whatever phone the professional wants: home, office or cell. Mail will be collected, technical support will be on hand, and even administrative assistants will be available for standard office chores like photocopying and faxing.

The force behind the movement toward these types of professional arrangements is, of course, technology. Laptops, smartphones and access to cloud computing are reducing the requirement that workers travel to a single location in order to access the company data and services. 

In fact, in a 2012 survey of senior IT decision makers, Citrix found that the number of organizations that have implemented mobile work styles will balloon from the current 24 percent to 83 percent in 2014.

Data on how attorneys and law firms are adapting or implementing mobility is scant. However, Grant Greenberg, spokesman at virtual office provider Regus, counts the legal community among the biggest users of his company’s services, along with the financial industry and startups or tech companies.

Both Officescape and Regus expect rapid growth in the coming years. Benefits of contracted or virtual offices range from cost savings and higher employee productivity and satisfaction to lessening the risks in an uncertain economy.

“We think it’s the way the world is going,” Greenberg said. “Why sign a long-term lease when you don’t know what’s going to happen in the next six months?”

Indianapolis-based attorney Annette Rutkowski sees virtual offices as the wave of the future because of changes in the way law is practiced. As bigger firms consolidate and limit the number of equity partners, small and solo practices are growing.

When she moved into solo practice, she contracted an office in Indianapolis with Regus and, more recently, an office in West Lafayette with Officescape.

Using these services, she was able to open her offices without making the heavy investments in purchasing the space, technological support, furniture, computers and staff. She could have opened her own practice without contracting with the office services providers but, she said, it would not have been as easy and it would have required her to put more money up front.

“I think (when you say) virtual office, everybody assumes you’re not there,” said Rutkowski. “Most of the attorneys I know are doing some combination because you have to have face-to-face with clients. Virtual doesn’t mean you’re not there, it means you’re not there all the time.”

Rutkowski said she is comfortable with the current arrangement. She has a professional space to meet clients and she has been able to network with other attorneys and business professionals who also use virtual offices. To her, a virtual office is better than the other options such as mixing her personal and professional lives together by working full time from her home, meeting clients in coffee shops, or having her mail delivered to a P.O. Box.

Officescape has submitted a proposal to the Indiana State Bar Association to offer its services as a member benefit. The Membership and Membership Benefits Committee has been reviewing the proposition and plans to continue the discussion at its January meeting.

“It certainly seems like a service that would be of great benefit particularly to small and solo firms,” said Susan Jacobs, ISBA associate executive director.

Eighteen years ago, Woolley was a pioneer of the virtual office. He used to drive to Kokomo, plunk down $50 to rent a conference room for a day at the public library, and see about 10 bankruptcy clients. It gave him the local office, but missing were the professional services like a designated waiting area and administrative assistant.

Both Woolley and Rutkowski say their virtual offices are providing them the tools they need to reach more clients. However, they also noted, if they ever establish a full-time presence in West Lafayette or hire more staff, they would likely move from the rented space to possibly buying a building or signing a long-term lease.

“Right now,” Rutkowski said, “this allows me flexibility and I don’t see changing that for quite some time.”•
 

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  1. Am I the only one who sees that the City is essentially giving away the MSA site AND giving millions to build new buildings on the site when this site would be the perfect place for the Justice Complex? Across from City-County, check; keeping it centrally located, check, etc. It's my understanding that the GM site must be purchased by the City from Motors Liquidation Company. STOP WASTING WHAT WE ALREADY HAVE AND OUR TAX DOLLARS! The Ballard Administration has not been known for it's common sense...never voted for him and never will!

  2. This guy sounds like the classic molester/manipulator.

  3. Louis D. Brandeis was born in 1856. At 9 years of age it would have been 1865. The Brandeis family did not own slaves. My source Louis D. Brandeis: A Life, by Melvin L. Urofsky.

  4. My name is Matthew Lucas Major, I recently went through a jury trial in Bloomington , In. It was the week of Feb 19-21. Although I have been incarcerated since August 5, 2014. The reason I 'am writing to you sir is on the 21 of February the jury came in with a very excessive and wrongful verdict of guilty on 6 child molesting charges against my daughter who was 9 at the time I was accused. I also had 2 other Felonies one of Intimidation and 1 of Sexual Vicarious Gratification. Judge Marc Kellam on the second day of trial gave me a not guilty on those 2 felonies. The jury was sent out during that time and when brought back Judge Kellam told them to not concern themselves with the 2 Felonies that he ruled on them. They were told to not let evidence they had already heard influence there verdicts. I never in my life touched any child sexually and definitely not with my own daughter. When I was arrested Detective Shawn Karr told me I would be convicted guilty just on my daughters word even without evidence. That's just what happened. my public defender did me so wrong he never once proved to the court and jury all the lies the child told, and Jeremy Noel my public defender could of proven the lies easily. The stories in Serenity's depositions and Forensic interview changed and were not consistent as Prosecutor Darcie Fawcett claimed they were. Yet my attorney never mentioned that. The facts that the child accused me of full penetration in her vagina and rectum was proven lies. Doctor Roberta Hibbard of Riley hospital in Indianapolis confirmed Serenity's hymen intact, no scars, no tearing, no signs of rape to her. Yet my attorney didn't use that knowledge . the DNA was all in my favor. I tell you I will spend my entire life in prison going through rape and beatings etc. even Judge Kellam abused his authority by telling the jurors to listen and believe what the prosecutors side in evidence like my daughters testimony. In one interview with the detectives my daughter got flustered with her mom and said on camera " I'm saying what you told me to mom"!! Yet Mr. Noel said nor did anything to even resemble a defense attorney. Judge Kellam allowed edited version of a taped conversation between the child and her mother. Also Judge Kellam allowed the Prosecutor too bring in to my case a knife found under my seat, the knife wasn't part of my case. She was allowed by my attorney and the judge to put a huge picture of it on the screen and huge picture of my naked privates in a full courtroom and open court. Ms. Fawcett says to jury see how easy Mr. Major could reach the knife and cut his Childs throat. Even though I had no weapons charge against these cases. This gave the jurors prejudice thought against me thinking I threatened her with that knife and how scared she would of been knowing i could get it and kill her. On my sentencing court March 19, 2014 my public defender told Judge Kellam he wish to resign from being my attorney and wished for the court to give me outside council to file a error to trial or appeal. We were denied. Now after openly knowing my public defender don't want to represent me he has to. Well when as parents we make our kids clean a room when they really don't wish to, well the child will but don't mean she will do a good job, that's where I'm at with Mr. Noel. please dont ignore mine and my families pleas for your help . we have all the legal proof you could need to prove Im innocent. Please dont make my spend years in prison innocent when you can fix this wrong. Im not saying Im a perfect man or that I was a perfect dad to my 2 children none of us are. Ive made some bad choices in life and I paid for them. But I didnt ever touch or rape my daughter . I love my children with all my heart. And now through needing attention and a ex-wife who told my granny several times she wish she could put me in prison to get me out of their lives. Well my ex finally accomplished her goal. Sad part is she is destroying our daughter with all this horrific lies and things she taught my daughter to say. My daughter will need therapist to ever hope for a chance of a normal life after what she had done to her by her mom and their side of the family. My daughter told everyone even on stand she had a dream months before i supposedly molested her in this dream I was molesting her and when I finally did it matched her dream perfectly. She admitted to watching movies about little girls being molested and watching U-Tube videos about child molesting all before it happened supposedly to her. Doesn't that sound very unusual that a non molested 9 yr old would need to know so much about being molested? The only reason I could think a 9 year old would need so much information is to be prepared to know what to say and be able to say how it felt what took place etc.. So when questioned by authorities she would be prepared. And there again sir if a parent is pre grooming a 9 year old child she would need intimate details . Like telling her daughter about a couple moles on my private area. The child admitted to sneaking my cell and looking many many times at nudes of me and my girlfriend even one where my penis was entering my girlfriends vagina. In that picture my moles are obvious. Yet when prosecutor showed everyone in court my privates and pictures of the moles she said the only way the child would know about them is if she saw them for herself. My attorney once again said nothing about the pictures my child saw. Or could a ex-wife be able to describe my moles to help her case against getting rid of me? I beg you help me. This is my very existence. Ive lost everything , a good job, a wonderful girlfriend, my freedom, but worse thing Ive lost is my children. They were my reason to get up every morning and strive to be better. The wonderful bond I had with my Serenity is gone. After this I would be afraid to even hug her for fear of what next can they do to me. I'm not afraid to tell you I sit here in this cell and try to hold back my tears. Everyone knows you cant show weakness in prison. My life has already been threatened here at Wabash Valley Prison. After only 3 days of arrival. I was tricked into signing a waiver now Im in G Block General Population with 6 child molesting felony charges. Mrs. Hart as a 18 year old I almost died hooked to machines in hospital almost 1 month and now I know that fear was childish compared to this . I cant help but put emotions in this, after all Mrs. Hart Im human and God help Me I never been more afraid in my life. I didnt hurt my little girl I didnt touch her sexually. As much as it shreds me and fills my mind what Im facing I worry more about my mom and granny because of their great love for me mam they are suffering so deeply. I aint done this things but my loved ones suffering right along beside me and If you take my case you will be in essence freeing them also. I sent momma this letter and asked her to email it to you. I'm scared I have been done so unjustly by our legal system and I need you to fix this and give me freedom. I ask you please don't just ignore my pleas. Here in America its nice to be able to trust our legal justice system, well they destroyed my and my loved ones trust in our justice system . And I'm trusting in You !!! My entire family is suffering this nightmare with me. My 77 year old granny had a stroke and isn't doing so well. My single mother that raised 3 kids alone is dying from Lupus and since my arrest has stayed so sick and weary. Our lives torn to peices by a government I was taught I could trust in. my momma has tried so many innocent project and wrongfully accused and cant get anywhere. please please help me. A quote from the late Nelson Mandela: To be free is not merely to cast off ones chains, But to live in a way that respects and enhances The Freedom Of Others. I have Faith in you and your clinic to cast my chains off and give me freedom I do deserve as a wrongfully accused Man, son, brother, father, friend. Matthew Major DOC# 246179 Cause # : 53c02-1308-FA-000779 God Bless you. Please contact me with your decision so I know you made a life changing decision for me , just please at least write me so I know you care enough about your citizens to respond to cries for your help. You can speak openly with my mother Charlotte Spain (828) 476-0406: 71 Lakeview Dr. Canton, NC 28716 Thank You Matthew Major I know yall get thousands of request and inmates claiming innocence, and each person who are innocent deserve to have organizations like yours willing to fight for them and I give yall so much Thanks and I thank God everyday yall are out there caring enough to help free the innocents. Since discovering firsthand how easily lives and families can be destroyed by Poor Defense attorneys not doing their job . And Prosecutors allowed to do as they please in court

  5. Frankly, it is tragic that you are even considering going to an expensive, unaccredited "law school." It is extremely difficult to get a job with a degree from a real school. If you are going to make the investment of time, money, and tears into law school, it should not be to a place that won't actually enable you to practice law when you graduate.

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