Lawyers’ use of smart phones and social networking technologies grew by double-digit percentages last year, indicating
lawyers’ increasing “24/7” connectivity to their offices and clients, according to the recently released
2010 American Bar Association Legal Technology Survey Report, an annual survey of technology use within the legal
profession.
The most comprehensive resource of its kind, the 2010 ABA Legal Technology Survey Report provides more than 500
pages of detailed statistics and trend analysis on adoption of legal technology. From January through May, the ABA Legal Technology
Resource Center surveyed nearly 5,000 ABA lawyer members in private practice on their use of technology. Topics run the gamut
from technology budgets and purchasing habits to the use of smart phones in the courtroom. The findings of the survey are
released serially in six volumes: Technology Basics, Law Office Technology, Litigation and Courtroom Technology, Web and Communication
Technology, Online Research, and Mobile Lawyers.
The survey concentrates on issues relating to technology use, not product use. The survey reports are segmented by technology
rather than firm size, and rely on the number of lawyers in a firm as an additional metric on almost all questions.
Among other results:
When asked whether they maintain a presence in an online community or social network, such as Facebook, LinkedIn, LawLink
or Legal OnRamp, 56 percent of respondents answered affirmatively, compared with 43 percent in the 2009 survey and 15 percent
in the 2008 survey.
Far from being a time-waster, early efforts at social networking are yielding some fruit. Ten percent of respondents report
having had a client retain their legal services as a result of using online communities or social networks.
Usage of the newly released Windows 7 (9 percent) has already surpassed that of Vista (8 percent) as the second most frequently
reported operating system on respondents’ primary computers. Windows XP is respondents’ top operating system.
More than three-fourths (76 percent) of respondents personally use smart phones, up from 64 percent in the 2009 survey. The
brands most often cited by survey respondents were BlackBerry/RIM (66 percent), followed by the iPhone (20 percent) and Palm
(9 percent).
The percentage of respondents using smart phones in the courtroom has increased in the 2010 survey to 71 percent, from 60
percent in the 2009 survey. While in the courtroom, 64 percent of respondents use their smart phones to check for new e-mail
(52 percent in the 2009 survey), 60 percent send e-mail (compared with 49 percent in the 2009 survey), and 46 percent perform
calendaring functions (compared with 39 percent in 2009).
While 80% of respondents conduct legal research in their personal office, more than one-third (35 percent) of respondents
report regularly conducting legal research at home (compared with 24 percent in the 2008 survey), and 12 percent at a firm
library (compared with 17 percent in the 2008 survey).
When asked whether they have a virtual law office/virtual law practice (do not typically meet with clients in person, but
instead primarily interact with clients using Internet-based software and other electronic communications software), 14 percent
of respondents responded affirmatively. Of counsel and solo respondents were most likely to report having a virtual law office/virtual
law practice (27 percent and 19 percent respectively).•














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