ILNews

IBA: How to Save Time and Increase Cash Flow

Back to TopCommentsE-mailPrintBookmark and Share

By Mark Hershman, Hershman Associates

Time is money. You may not be able to detail it on a year-end balance sheet or claim a whiled away afternoon as a legitimate loss, but the old adage is still true. For lawyers dependent on hourly billing, managing time is one of the most essential professional practices to be mastered.

It is also one of the most difficult to master. Seasonal fluctuations and unpredictable clients make it nearly impossible to set a rigid daily schedule and keep to it throughout the year. Chaos often reigns over best intentions. Some very specific techniques are the key. Those who practice techniques in the Professional Practice program report a substantial savings in time and increase in cash flow.

Blocking your time into like tasks is a proven tactic for increasing productivity. Not only does it increase efficiency because less time is spent “getting back into the project,” but it is likely to also reduce errors and duplication of efforts. Multi-tasking may be the current norm, but it also is a source of stress and is, usually, the least effective use of time. If you actually stop to analyze what is being accomplished well, you’ll agree that juggling several balls only means that one is likely to be dropped. Your full attention is what clients expect and deserve.

Like multi-tasking, falling slave to electronic devices is another common mistake that is easy to remedy. Continually being interrupted by emails and cell phones results in your attention being divided and a very reactionary use request tends to get more of your time. One person’s urgent request tends to get your immediate attention, whether it really is a true priority task or not. Immediate response is simply not always the best way to address an issue. This, of course, requires discipline, and for many, a major change in mindset. Many times, it is simply as easy as letting phone calls go to voice mail or shutting off the cell phone.

Scheduling everyday activities into a routine time slot is another effective technique for managing your time. For example, setting aside a 2 to 4 p.m. window for a client meeting gives a predictable and organized structure of your day. Similarly, answering phone calls and emails during a set time period and having a designated time when the door is shut and the staff considers this a “do not disturb” time for other important steps in the process.

Encouraging your team to respect and support this system is also key. Once they understand the motivation and benefits, they are likely to cooperate and even implement their own time-management tactics into their day. The result is an entire office that operates more efficiently as a team.

Understanding why and how to set priorities is also essential. This step, although it sounds simple to some, is actually one of the hardest for most attorneys. “Emergency” questions and the last-minute client always seem to push their way to the top of the Must-Do-Now list. This reactionary type of work system makes it nearly impossible to devote ongoing, quality time to long-term issues such as client development and staff management.

A diagnostic look at your working habits and challenges is the first stop in identifying roadblocks and potential for increased efficiency. Then, working with an experienced coach to enact a Professional Practice Solution is the next step. Studies show that those who have used this time-management program have reduced their work time by up to 10 percent and increased revenue by up to 30 percent. Imagine how that kind of result would affect you!•

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by

facebook - twitter on Facebook & Twitter

Indiana State Bar Association

Indianapolis Bar Association

Evansville Bar Association

Allen County Bar Association

Indiana Lawyer on Facebook

facebook
ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. I am compelled to announce that I am not posting under any Smith monikers here. That said, the post below does have a certain ring to it that sounds familiar to me: http://www.catholicnewworld.com/cnwonline/2014/0907/cardinal.aspx

  2. As an adoptive parent, I have to say this situation was as shameful as it gets. While the state government opens its wallet to the Simons and their friends, it denied payments to the most vulnerable in our state. Thanks Mitch!

  3. We as lawyers who have given up the range of First amendment freedom that other people possess, so that we can have a license to practice in the courts of the state and make gobs of money, that we agree to combat the hateful and bigoted discrimination enshrined in the law by democratic majorities, that Law Lord Posner has graciously explained for us....... We must now unhesitatingly condemn the sincerely held religious beliefs of religiously observant Catholics, Muslims, Christians, and Jewish persons alike who yet adhere to Scriptural exhortations concerning sodomites and catamites..... No tolerance will be extended to intolerance, and we must hate the haters most zealously! And in our public explanations of this constitutional garbledygook, when doing the balancing act, we must remember that the state always pushes its finger down on the individualism side of the scale at every turn and at every juncture no matter what the cost to society.....to elevate the values of a minority over the values of the majority is now the defining feature of American "Democracy..." we must remember our role in tricking Americans to think that this is desirable in spite of their own democratically expressed values being trashed. As a secular republic the United States might as well be officially atheist, religious people are now all bigots and will soon be treated with the same contempt that kluckers were in recent times..... The most important thing is that any source of moral authority besides the state be absolutely crushed.

  4. In my recent article in Indiana Lawyer, I noted that grass roots marketing -- reaching out and touching people -- is still one of the best forms of advertising today. It's often forgotten in the midst of all of today's "newer wave" marketing techniques. Shaking hands and kissing babies is what politicians have done for year and it still works. These are perfect examples of building goodwill. Kudos to these firms. Make "grass roots" an essential part of your marketing plan. Jon Quick QPRmarketing.com

  5. Hi, Who can I speak to regarding advertising today? Thanks, Gary

ADVERTISEMENT