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IBA: How to Save Time and Increase Cash Flow

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By Mark Hershman, Hershman Associates

Time is money. You may not be able to detail it on a year-end balance sheet or claim a whiled away afternoon as a legitimate loss, but the old adage is still true. For lawyers dependent on hourly billing, managing time is one of the most essential professional practices to be mastered.

It is also one of the most difficult to master. Seasonal fluctuations and unpredictable clients make it nearly impossible to set a rigid daily schedule and keep to it throughout the year. Chaos often reigns over best intentions. Some very specific techniques are the key. Those who practice techniques in the Professional Practice program report a substantial savings in time and increase in cash flow.

Blocking your time into like tasks is a proven tactic for increasing productivity. Not only does it increase efficiency because less time is spent “getting back into the project,” but it is likely to also reduce errors and duplication of efforts. Multi-tasking may be the current norm, but it also is a source of stress and is, usually, the least effective use of time. If you actually stop to analyze what is being accomplished well, you’ll agree that juggling several balls only means that one is likely to be dropped. Your full attention is what clients expect and deserve.

Like multi-tasking, falling slave to electronic devices is another common mistake that is easy to remedy. Continually being interrupted by emails and cell phones results in your attention being divided and a very reactionary use request tends to get more of your time. One person’s urgent request tends to get your immediate attention, whether it really is a true priority task or not. Immediate response is simply not always the best way to address an issue. This, of course, requires discipline, and for many, a major change in mindset. Many times, it is simply as easy as letting phone calls go to voice mail or shutting off the cell phone.

Scheduling everyday activities into a routine time slot is another effective technique for managing your time. For example, setting aside a 2 to 4 p.m. window for a client meeting gives a predictable and organized structure of your day. Similarly, answering phone calls and emails during a set time period and having a designated time when the door is shut and the staff considers this a “do not disturb” time for other important steps in the process.

Encouraging your team to respect and support this system is also key. Once they understand the motivation and benefits, they are likely to cooperate and even implement their own time-management tactics into their day. The result is an entire office that operates more efficiently as a team.

Understanding why and how to set priorities is also essential. This step, although it sounds simple to some, is actually one of the hardest for most attorneys. “Emergency” questions and the last-minute client always seem to push their way to the top of the Must-Do-Now list. This reactionary type of work system makes it nearly impossible to devote ongoing, quality time to long-term issues such as client development and staff management.

A diagnostic look at your working habits and challenges is the first stop in identifying roadblocks and potential for increased efficiency. Then, working with an experienced coach to enact a Professional Practice Solution is the next step. Studies show that those who have used this time-management program have reduced their work time by up to 10 percent and increased revenue by up to 30 percent. Imagine how that kind of result would affect you!•

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  1. YES I WENT THROUGH THIS BEFORE IN A DIFFERENT SITUATION WITH MY YOUNGEST SON PEOPLE NEED TO LEAVE US ALONE WITH DCS IF WE ARE NOT HURTING OR NEGLECT OUR CHILDREN WHY ARE THEY EVEN CALLED OUT AND THE PEOPLE MAKING FALSE REPORTS NEED TO GO TO JAIL AND HAVE A CLASS D FELONY ON THERE RECORD TO SEE HOW IT FEELS. I WENT THREW ALOT WHEN HE WAS TAKEN WHAT ELSE DOES THESE SCHOOL WANT ME TO SERVE 25 YEARS TO LIFE ON LIES THERE TELLING OR EVEN LE SAME THING LIED TO THE COUNTY PROSECUTOR JUST SO I WOULD GET ARRESTED AND GET TIME HE THOUGHT AND IT TURNED OUT I DID WHAT I HAD TO DO NOT PROUD OF WHAT HAPPEN AND SHOULD KNOW ABOUT SEEKING MEDICAL ATTENTION FOR MY CHILD I AM DISABLED AND SICK OF GETTING TREATED BADLY HOW WOULD THEY LIKE IT IF I CALLED APS ON THEM FOR A CHANGE THEN THEY CAN COME AND ARREST THEM RIGHT OUT OF THE SCHOOL. NOW WE ARE HOMELESS AND THE CHILDREN ARE STAYING WITH A RELATIVE AND GUARDIAN AND THE SCHOOL WON'T LET THEM GO TO SCHOOL THERE BUT WANT THEM TO GO TO SCHOOL WHERE BULLYING IS ALLOWED REAL SMART THINKING ON A SCHOOL STAFF.

  2. Family court judges never fail to surprise me with their irrational thinking. First of all any man who abuses his wife is not fit to be a parent. A man who can't control his anger should not be allowed around his child unsupervised period. Just because he's never been convicted of abusing his child doesn't mean he won't and maybe he hasn't but a man that has such poor judgement and control is not fit to parent without oversight - only a moron would think otherwise. Secondly, why should the mother have to pay? He's the one who made the poor decisions to abuse and he should be the one to pay the price - monetarily and otherwise. Yes it's sad that the little girl may be deprived of her father, but really what kind of father is he - the one that abuses her mother the one that can't even step up and do what's necessary on his own instead the abused mother is to pay for him???? What is this Judge thinking? Another example of how this world rewards bad behavior and punishes those who do right. Way to go Judge - NOT.

  3. Right on. Legalize it. We can take billions away from the drug cartels and help reduce violence in central America and more unwanted illegal immigration all in one fell swoop. cut taxes on the savings from needless incarcerations. On and stop eroding our fourth amendment freedom or whatever's left of it.

  4. "...a switch from crop production to hog production "does not constitute a significant change."??? REALLY?!?! Any judge that cannot see a significant difference between a plant and an animal needs to find another line of work.

  5. Why do so many lawyers get away with lying in court, Jamie Yoak?

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