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IBA: Saving Time and Sanity

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Time spent on the phone with a prospective client is time well spent when that prospective client becomes a paying one. However, often time lawyers find themselves on the phone, answering numerous questions from callers that seem to be doing nothing more than looking for some free legal advice.

The successful lawyer/time manager works to 1) quickly to determine the caller’s need, 2) identify why they have been singled out for this call, and 3) gauge the seriousness of the caller. Is the caller as serious about their case as the attorney would be?

Once this quick assessment is done and the attorney is satisfied with what they have learned they should schedule a time for the caller to come into the attorney’s office. Of course, assuring the client that the attorney is equally serious about their case is a must.

The likelihood of being retained by a client dramatically increases when they walk in the office door. So, working to eliminate time spent with non-productive callers not only will improve your productivity, but your sanity as well.•

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  1. Well, maybe it's because they are unelected, and, they have a tendency to strike down laws by elected officials from all over the country. When you have been taught that "Democracy" is something almost sacred, then, you will have a tendency to frown on such imperious conduct. Lawyers get acculturated in law school into thinking that this is the very essence of high minded government, but to people who are more heavily than King George ever did, they may not like it. Thanks for the information.

  2. I pd for a bankruptcy years ago with Mr Stiles and just this week received a garnishment from my pay! He never filed it even though he told me he would! Don't let this guy practice law ever again!!!

  3. Excellent initiative on the part of the AG. Thankfully someone takes action against predators taking advantage of people who have already been through the wringer. Well done!

  4. Conour will never turn these funds over to his defrauded clients. He tearfully told the court, and his daughters dutifully pledged in interviews, that his first priority is to repay every dime of the money he stole from his clients. Judge Young bought it, much to the chagrin of Conour’s victims. Why would Conour need the $2,262 anyway? Taxpayers are now supporting him, paying for his housing, utilities, food, healthcare, and clothing. If Conour puts the money anywhere but in the restitution fund, he’s proved, once again, what a con artist he continues to be and that he has never had any intention of repaying his clients. Judge Young will be proven wrong... again; Conour has no remorse and the Judge is one of the many conned.

  5. Pass Legislation to require guilty defendants to pay for the costs of lab work, etc as part of court costs...

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