ILNews

Indiana Department of Child Services urged to set course for new direction

Back to TopCommentsE-mailPrintBookmark and Share

With a new governor taking over Indiana’s executive branch in January, what changes, if any, will come to the Department of Child Services are unknown. However, some contend that should not stop the agency from addressing criticism and implementing new policies or programs now.

DCS, established in 2005, has faced a continuing barrage of outrage stemming from allegations that several children have died despite having been reported to the agency as being abused or neglected. It has also drawn ire for its centralized hotline and how it has handled children who have mental health issues.

cindy noe Noe

Currently, the Indiana General Assembly has two groups – the Indiana Commission on Mental Health and Addiction and the Department of Child Services Interim Study Committee – examining the agency, its policies and processes.

Sen. Travis Holdman, R-Markle, and Rep. Cindy Noe, R-Indianapolis, co-chairs of the interim study committee, have already outlined legislation regarding the hotline they intend to introduce during the next legislative session. Moreover, both have met with DCS Interim Director John Ryan and have encouraged him to move forward with addressing the concerns he can administratively.

In the three months remaining before a new governor takes the oath of office, Noe has recommended to Ryan that he first identify three to five of the most pressing issues and concentrate on finding resolutions or the pathway to a remedy. Then he should work toward putting these solutions into operation with the goal of having them in place by the end of the 2012.

Any new director will have to quickly gauge where the agency is headed then shepherd it in that direction rather than charting a new course, Holdman said. Upending the entire structure and changing direction would, in his words, be fatal.

Larry Landis, executive director of the Indiana Public Defender Council and member of the study committee, also advocated the agency be proactive in addressing concerns. He advised hiring an independent management consultant to do an objective, nonpartisan assessment of the organization, including its mission, priorities, strategic direction and operations, and then provide recommendations. These would be passed along to the next governor, giving the new administration a starting point.

He does not see the problems currently plaguing the agency as being beyond solutions.

“I think there are obviously a number of issues about DCS, but my guess is that is because of the difficult subject of what they are dealing with,” Landis said. “You’re never going to get it right all the time. … I don’t think the problems are insurmountable. I think they have to do an organizational reassessment.”

Tweaking the hotline

Neither Holdman nor Noe wants to dismantle the centralized hotline and return to the previous system, but they are calling for more involvement at the local level. A key provision in their proposed legislation would provide a separate line for community professionals such as police officers, judges, prosecutors, physicians, school personnel and mental health providers to use that would give them direct contact with the local child protective services branch.

travis holdman Holdman

The centralized hotline, Noe said, brings consistency and removes the unevenness in the screening process that had arisen when calls were handled at the local level. In addition, the current single hotline collects data that can be used to spot trends and help determine where best to focus the state’s resources.

“We have increased the efficiency,” she said. “We have done it in a way some people say is ineffective. I think what we need to do is adjust to where we find the sweet spot between trying to be efficient and effective.”

Adding a local element to the hotline would reduce the workload at DCS by separating out the calls from community professionals who traditionally have a better quality of information, Holdman said. Calls that come from people in the communities who work directly with children are substantiated at a rate that exceeds 80 percent. This compares to the tips from anonymous callers that are substantiated at a 17 percent rate.

The legislative proposal by Holdman and Noe also calls for more staff at the local and state levels to handle the incoming calls. Adding more personnel would lower the amount of work each individual has and may help reduce a turnover rate that Holdman estimated equates to three to four people walking out the door every month.

In a presentation before the study committee, the DCS proposed hiring an additional 92 workers with at least one intake specialist located in every local office along with hiring another 100 new family case managers.

The decision to introduce legislation that addresses issues with the hotline was “simply a judgment call,” Noe said. Handling the changes to the hotline administratively through rules raises the potential for tweaks and modifications to be made without the Legislature being aware.

However, Landis is skeptical of imposing a legislative solution, as doing so can limit any changes the DCS may need to make to improve the system.

“It’s premature for the Legislature to say we know what the problems are and we’re going to fix them through legislation,” Landis said.

CHINS 6

The outcry over DCS providing mental health services to children reached a peak in May when Morgan Circuit Court Judge Matthew Hanson wrote a scathing opinion, characterizing the agency as “refusing to handle mental health/disease cases as they should be” and charging that the system DCS uses for reviewing and filing CHINS 6 cases is broken.

Prosecutors contend that since the Legislature took away their ability to file Child In Need of Services petitions to get minors treatment for mental health and behavioral issues, these children are landing in court where the only option is to treat them as juvenile delinquents. In addition, some parents, desperate to get their child help, are having to declare themselves to be abusive or neglectful.

DCS is launching a pilot program in Lawrenceburg to address these concerns. In a presentation to the Indiana Commission on Mental Health and Addiction, the agency outlined its plan to rely on community mental health centers to assess the child and coordinate care. For children who need services but are not covered by private insurance or are not Medicaid eligible, DCS will step in and provide the funding.

Noe, who is also the chair of the commission, applauded the plan, saying it charts a new path because the child and parents will not have to become involved with DCS to receive services. School teachers, judges and other professionals in the community, along with the parents, will be able to recommend services for the minor.

While calling it innovative, Andrew Cullen, legislative liaison at the Indiana Public Defender Council, said the DCS proposal does not go far enough. The program will never be able to compel uncooperative children to participate in their mental health treatment, he said. Only the courts can do that and, therefore, prosecutors should be again given the ability to file CHINS 6 petitions.

Noe acknowledged she has not made up her mind regarding what to do about CHINS 6 petitions. She said she wants to get all the discussion on the table then find the places of obvious agreement before making a decision.

The Indiana Commission on Mental Health and Addiction’s last scheduled meeting is Oct. 15. The DCS Interim Study Committee is scheduled to have its final meeting Oct. 25.•

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
2015 Distinguished Barrister &
Up and Coming Lawyer Reception

Tuesday, May 5, 2015 • 4:30 - 7:00 pm
Learn More


ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. Annaniah Julius annaniahjmd@ymail.com Ashlynn Ong ashlynnz@hotmail.com Baani Khanna baani2692@gmail.com boatcleaners info@boatcleaners.nl DEBBIE BISSAINTHE bissainthe56@yahoo.com Diane Galvan dianegalvan@ymail.com Dina Khalid dina.shallan@gmail.com - dinashallan@gmail.com Donna Isaiah donnaisaiah@hotmail.ca donnikki donnikki@att.net Emily Hickman emilyhickman78@yahoo.com Emma emmanoriega18@yahoo.com estherwmbau2030 estherwmbau2030@gmail.com Freddeline Samuels freddeline.samuels@gmail.com Ilona Yahalnitskaya ilona10@optonline.net Jasmine Peters jasminepeters79@ymail.com Jessica Adkinson jessica.adkinson@gmail.com - jessicaadkinson@gmail.com Jimmy Kayastha doc_jim2002@yahoo.com Jonnel Tambio syjam1415@gmail.com Katarzyna katet2806@gmail.com Katie Ali katieali.rpn@gmail.com Leah Bernaldez leij1221@gmail.com linda sahar tarabay ltarabay65@hotmail.com Ma. erika jade Carballo mej_carballo1993@yahoo.com mark voltaire lazaro markvoltaire_lazaro@yahoo.com mawires02 mawires02@gmail.com Narine Grigoryan narinegrigoryan1993@gmail.com Richie Rich richie.2022@gmail.com siya sharma siyasharma201110@gmail.com Steven Mawoko rajahh07@gmail.com vonche de la cruz vonchedelacruz@yahoo.com

  2. A traditional parade of attorneys? Really Evansville? Y'all need to get out more. When is the traditional parade of notaries? Nurses? Sanitation workers? Pole dancers? I gotta wonder, do throngs of admiring citizens gather to laud these marching servants of the constitution? "Show us your billing records!!!" Hoping some video gets posted. Ours is not a narcissistic profession by any chance, is it? Nah .....

  3. My previous comment not an aside at court. I agree with smith. Good call. Just thought posting here a bit on the if it bleeds it leads side. Most attorneys need to think of last lines of story above.

  4. Hello everyone I'm Gina and I'm here for the exact same thing you are. I have the wonderful joy of waking up every morning to my heart being pulled out and sheer terror of what DCS is going to Throw at me and my family today.Let me start from the !bebeginning.My daughter lost all rights to her 3beautiful children due to Severe mental issues she no longer lives in our state and has cut all ties.DCS led her to belive that once she done signed over her right the babies would be with their family. We have faught screamed begged and anything else we could possibly due I hired a lawyer five grand down the drain.You know all I want is my babies home.I've done everything they have even asked me to do.Now their saying I can't see my grandchildren cause I'M on a prescription for paipain.I have a very rare blood disease it causes cellulitis a form of blood poisoning to stay dormant in my tissues and nervous system it also causes a ,blood clotting disorder.even with the two blood thinners I'm on I still Continue to develop them them also.DCS knows about my illness and still they refuse to let me see my grandchildren. I Love and miss them so much Please can anyone help Us my grandchildren and I they should be worrying about what toy there going to play with but instead there worrying about if there ever coming home again.THANK YOU DCS FOR ALL YOU'VE DONE. ( And if anyone at all has any ideals or knows who can help. Please contact (765)960~5096.only serious callers

  5. He must be a Rethuglican, for if from the other side of the aisle such acts would be merely personal and thus not something that attaches to his professional life. AND ... gotta love this ... oh, and on top of talking dirty on the phone, he also, as an aside, guess we should mention, might be important, not sure, but .... "In addition to these allegations, Keaton was accused of failing to file an appeal after he collected advance payment from a client seeking to challenge a ruling that the client repay benefits because of unreported income." rimshot

ADVERTISEMENT