Login Error FAQ Home | Userdata Persistence | Firewall Scripting Block | Login Not Working

Usedata Persistence.

If you attempt to login and all you see is the "Loading..." message, then the following steps will correct this.

1. If you are using Internet Explorer, click on Tools > Internet Options from IE. You should see the Internet Properties dialog:
   
    
2. Click the Security tab, then click on the Custom Level button (make sure Internet is selected):
   
    
3. You should then see the Security Settings dialog:
   
    
4. Scroll down in this list to the Miscellaneous section, then continue scrolling until you see the Userdata Persistence section:
   
    
5. The Userdata Persistence option MUST be enabled or you will NOT be able to access the Interactive Edition.

If this does not solve your problem, please check the "Firewall Scripting Block" and or "Login Not Working" FAQ's.

If nothing here solves your login issues, please call 317-634-6200 or contact us at ibjsubinfo@ibj.com.