ILNews

Start Page: Disaster! It lurks around the corner – protect data now

Kim Brand
September 12, 2012
Back to TopCommentsE-mailPrintBookmark and Share

Kim BrandYou are hanging by a thread and you don’t even know it. Your Internet connection is delivered by two wires that connect to a box on the outside of your office – and all that separates you from disaster is a cable removed from a jack on the wall.

You store critical information important to the success of a case or the reputation of your firm on a server that is out of warranty. You ‘think’ you have a backup – but you can’t remember the last time you made one or where you keep it. Everything is working now. What could possibly break?

Computers have become so reliable that we seldom consider the possibility that something can go very wrong very quickly; credit that to the increased quality control that manufacturers achieve to remain competitive. The cost of a single support call can exceed the profit on a new PC. Warranty service is expensive, too.startpage-facts-1.gifThe fact is that thousands of PCs and servers in Indianapolis fail every year. Google, which 

operates millions of hard drives, expects 10 percent of them to fail every year. Translate that your office: If you operate a network of 20 PCs, two of them are likely to stop working this year. If one of them is used by an attorney on a deadline you call that a VBD: Very Bad Day.

Given the hyper-dependence we have on our PCs, servers, networks and Internet, one would assume that a reasonable person would array multiple defenses against the most common threats. In my experience, that assumption would be uncorroborated by the facts. Few firms are prepared.
Pair threats with defenses

Technology has provided us with tools that allow unparalleled productivity. And it would seem that these new gadgets create new threats to the safety of important information. But that would be incorrect; you only need to worry about three: acts of God, acts of violence and acts of stupidity.

Each requires a different defense. Offsite backups, surge suppressors and redundant hard drives are the best defenses against acts of God. Anti-virus and anti-malware software, secure passwords, firewalls and encryption programs repel miscreants who want to steal your data or destroy it. Mistakes and mishaps are the most common threats. 

A series of backups, good policies and procedures, and frequent training can help defend against those.


Inventory services

Maintenance of critical services is often overlooked in backup plans. Imagine that your Internet goes down. How would your firm cope without email 

startpage-tip-box.gif

for two or three days? What if your phone system goes down? With modern VOIP systems they are likely to fail at the same time. Even simple problems can take a day to repair. Forget to renew your domain name? Misplace the bill for your DSL service? Maintenance in your building disconnects cables without warning? Each can take from hours to days to diagnose and repair.

A simple disaster recovery plan starts with an inventory of every service you depend on, whom to call when it breaks and what to do to work around an outage. Law firms depend on PCs and phone companies, Internet service and email providers, network admins and software vendors. Assemble the contacts, account numbers, service agreements and work-arounds before you need them. The list should be updated frequently and audited.
Backup is not disaster recovery

Be aware that a good backup is far from a disaster recovery solution. I recommend protecting the entire ‘Value Stack’ on a server or a critical PC:

• Hardware: vendor, repair/replacement arrangements
startpage-facts-2.gif • Operating System: licenses, activation codes, etc.• Configuration: users, groups and permissions
• Application Software: licenses and updates

• Data

Generally this means

keeping an ‘image’ of the server or PC on multiple/inexpensive USB drives. Backup software may be included with your system … or added on. It may cost $1,000 or more. But the cost is negligible compared to the potential loss.

Remember: An unmonitored backup system is like not having a backup at all. The most important part of a good backup plan? Making someone responsible to make sure it happens.•

__________

Kim Brand is president of Indianapolis-based Computer Experts. He is also the inventor of FileSafe – the only on-premises server priced like a cloud service. He was recently appointed Adjunct Professor of Legal Informatics at IU. The opinions expressed are those of the author.

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by

facebook - twitter on Facebook & Twitter

Indiana State Bar Association

Indianapolis Bar Association

Evansville Bar Association

Allen County Bar Association

Indiana Lawyer on Facebook

facebook
ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. The fee increase would be livable except for the 11% increase in spending at the Disciplinary Commission. The Commission should be focused on true public harm rather than going on witch hunts against lawyers who dare to criticize judges.

  2. Marijuana is safer than alcohol. AT the time the 1937 Marijuana Tax Act was enacted all major pharmaceutical companies in the US sold marijuana products. 11 Presidents of the US have smoked marijuana. Smoking it does not increase the likelihood that you will get lung cancer. There are numerous reports of canabis oil killing many kinds of incurable cancer. (See Rick Simpson's Oil on the internet or facebook).

  3. The US has 5% of the world's population and 25% of the world's prisoners. Far too many people are sentenced for far too many years in prison. Many of the federal prisoners are sentenced for marijuana violations. Marijuana is safer than alcohol.

  4. My daughter was married less than a week and her new hubbys picture was on tv for drugs and now I havent't seen my granddaughters since st patricks day. when my daughter left her marriage from her childrens Father she lived with me with my grand daughters and that was ok but I called her on the new hubby who is in jail and said didn't want this around my grandkids not unreasonable request and I get shut out for her mistake

  5. From the perspective of a practicing attorney, it sounds like this masters degree in law for non-attorneys will be useless to anyone who gets it. "However, Ted Waggoner, chair of the ISBA’s Legal Education Conclave, sees the potential for the degree program to actually help attorneys do their jobs better. He pointed to his practice at Peterson Waggoner & Perkins LLP in Rochester and how some clients ask their attorneys to do work, such as filling out insurance forms, that they could do themselves. Waggoner believes the individuals with the legal master’s degrees could do the routine, mundane business thus freeing the lawyers to do the substantive legal work." That is simply insulting to suggest that someone with a masters degree would work in a role that is subpar to even an administrative assistant. Even someone with just a certificate or associate's degree in paralegal studies would be overqualified to sit around helping clients fill out forms. Anyone who has a business background that they think would be enhanced by having a legal background will just go to law school, or get an MBA (which typically includes a business law class that gives a generic, broad overview of legal concepts). No business-savvy person would ever seriously consider this ridiculous master of law for non-lawyers degree. It reeks of desperation. The only people I see getting it are the ones who did not get into law school, who see the degree as something to add to their transcript in hopes of getting into a JD program down the road.

ADVERTISEMENT