ILNews

Start Page: Interruption addiction takes focus to break

Kim Brand
March 27, 2013
Back to TopCommentsE-mailPrintBookmark and Share

StartPageBrand.jpgTime management systems used to be popular. They are irrelevant now because you don’t have any time to manage. “Time Management” is an anachronism like “How to Win Friends” or “The Palmer Method.” The critical asset you must now learn to manage is your attention.

Ever since the invention of the telephone in 1876 some “gadget” has without warning or apology demanded your personal attention on a schedule it controlled. The purpose of the communication was almost always to put another item on your to-do list. People who cared about getting things done soon learned to insulate themselves from the interruptions; they employed secretaries, then automated call attendants and voice mail.

However, with the invention of the mobile phone we started “mainlining” the interruptions. Taking or making a call on the go signaled the status of being important and created the illusion of greater productivity. We began to multitask.

Email arrived in the 1980s. Interruptions could be automated, and the cost to create an interruption fell dramatically. Only 10 years ago, Blackberry devices began delivering email to your phone so your office could be anywhere you were . . . now, interruptions could be delivered everywhere!

Research has shown that a mind in a constant state of interruption loses its ability to focus and plan. A CNN report concludes that the constant interruption of email actually lowers your IQ. But the assault on our attention has become more severe than phone calls and email. We have allowed many more sources of interruptions to invade our thinking time: Twitter feeds, Facebook updates, chat requests and text messages among them.
startpage-factbox.gifMy belief is that we have become addicted to these interruptions. When something in our world isn’t interrupting us we now crave the stimulation to a degree that we generate thoughts to interrupt ourselves. (Ever check your email in the bathroom?) Worse, we have become accustomed to shallow thinking and diluted focus.

According to Maggie Jackson, author of the book “Distracted: The Erosion of Attention and the Coming Dark Age,” technology is responsible for “… eroding our capacity for deep, sustained, perceptive attention – the building block of intimacy, wisdom, and cultural progress. … The erosion of attention is the key to understanding why we are on the cusp of a time of widespread cultural and social losses.”

My ambition is to take back the attention I lost when I turned my life over to the gadgets that were supposed to make me more productive.

Rule 1: Establish boundaries and expectations

Anyone who depends on you has likely become dependent on being able to interrupt you at any time and expect an immediate response. Fix that. I include a link to my email policies in my signature block. One of my rules is to set the expectation that a reply might take a day. For faster service, call the office.

Rule 2: Turn it off

This applies to your phone and your email. Don’t tempt yourself. If you can’t stand knowing that your phone won’t be answered, hand it to your secretary. Your callers will be impressed; they may be better served and you’ll be able to enjoy some quiet time. Don’t cheat: turn off the email – don’t just minimize it or disable the pop-ups.

A byproduct of turning off your email and phone means you won’t be interrupting others as often. Bundle your communication activities into a few time periods a day.

Rule 3: Prioritize

Today, the most critical resource you manage is your attention. The expression “pay attention” is literally true. When you pay attention you are trading something precious for what in many cases may be worthless – and you can’t know until you pay it. In the bargain you lose the capacity to focus and sacrifice your state of “flow” where studies have shown many of the greatest ideas and progress you desire originate. Some researchers estimate that it may take 15 to 20 minutes to get back to where you were working after a single interruption.

Prioritizing may be the hardest part because it means admitting that you can’t multitask. Multitasking is a powerful illusion we fool ourselves into believing is possible. Actually, your brain can’t do more than one thing at a time and fMRI scans prove it.

This article is part one of two. In my next article I will show you how to use Outlook rules to create “attention zones” that can help prioritize your limited attention to the most important emails. If you can’t wait, send me an email, and I’ll send you the second installment of this two-part column in advance.•

__________

Kim Brand is a technology expert and President of Computer Experts Inc. He is the inventor of FileSafe. He speaks and writes frequently on technology subjects – making them interesting and understandable. Brand can be contacted by email, info@ComputerExpertsIndy.com or call 317-833-3000. The opinions expressed are those of the author.
 

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in Indiana Lawyer editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT
Subscribe to Indiana Lawyer
  1. Call it unauthorized law if you must, a regulatory wrong, but it was fraud and theft well beyond that, a seeming crime! "In three specific cases, the hearing officer found that Westerfield did little to no work for her clients but only issued a partial refund or no refund at all." That is theft by deception, folks. "In its decision to suspend Westerfield, the Supreme Court noted that she already had a long disciplinary history dating back to 1996 and had previously been suspended in 2004 and indefinitely suspended in 2005. She was reinstated in 2009 after finally giving the commission a response to the grievance for which she was suspended in 2004." WOW -- was the Indiana Supreme Court complicit in her fraud? Talk about being on notice of a real bad actor .... "Further, the justices noted that during her testimony, Westerfield was “disingenuous and evasive” about her relationship with Tope and attempted to distance herself from him. They also wrote that other aggravating factors existed in Westerfield’s case, such as her lack of remorse." WOW, and yet she only got 18 months on the bench, and if she shows up and cries for them in a year and a half, and pays money to JLAP for group therapy ... back in to ride roughshod over hapless clients (or are they "marks") once again! Aint Hoosier lawyering a great money making adventure!!! Just live for the bucks, even if filthy lucre, and come out a-ok. ME on the other hand??? Lifetime banishment for blowing the whistle on unconstitutional governance. Yes, had I ripped off clients or had ANY disciplinary history for doing that I would have fared better, most likely, as that it would have revealed me motivated by Mammon and not Faith. Check it out if you doubt my reading of this, compare and contrast the above 18 months with my lifetime banishment from court, see appendix for Bar Examiners report which the ISC adopted without substantive review: https://www.scribd.com/doc/299040839/2016Petitionforcert-to-SCOTUS

  2. Wow, over a quarter million dollars? That is a a lot of commissary money! Over what time frame? Years I would guess. Anyone ever try to blow the whistle? Probably not, since most Hoosiers who take notice of such things realize that Hoosier whistleblowers are almost always pilloried. If someone did blow the whistle, they were likely fired. The persecution of whistleblowers is a sure sign of far too much government corruption. Details of my own personal experience at the top of Hoosier governance available upon request ... maybe a "fake news" media outlet will have the courage to tell the stories of Hoosier whistleblowers that the "real" Hoosier media (cough) will not deign to touch. (They are part of the problem.)

  3. So if I am reading it right, only if and when African American college students agree to receive checks labeling them as "Negroes" do they receive aid from the UNCF or the Quaker's Educational Fund? In other words, to borrow from the Indiana Appellate Court, "the [nonprofit] supposed to be [their] advocate, refers to [students] in a racially offensive manner. While there is no evidence that [the nonprofits] intended harm to [African American students], the harm was nonetheless inflicted. [Black students are] presented to [academia and future employers] in a racially offensive manner. For these reasons, [such] performance [is] deficient and also prejudice[ial]." Maybe even DEPLORABLE???

  4. I'm the poor soul who spent over 10 years in prison with many many other prisoners trying to kill me for being charged with a sex offense THAT I DID NOT COMMIT i was in jail for a battery charge for helping a friend leave a boyfriend who beat her I've been saying for over 28 years that i did not and would never hurt a child like that mine or anybody's child but NOBODY wants to believe that i might not be guilty of this horrible crime or think that when i say that ALL the paperwork concerning my conviction has strangely DISAPPEARED or even when the long beach judge re-sentenced me over 14 months on a already filed plea bargain out of another districts court then had it filed under a fake name so i could not find while trying to fight my conviction on appeal in a nut shell people are ALWAYS quick to believe the worst about some one well I DID NOT HURT ANY CHILD EVER IN MY LIFE AND HAVE SAID THIS FOR ALMOST 30 YEARS please if anybody can me get some kind of justice it would be greatly appreciated respectfully written wrongly accused Brian Valenti

  5. A high ranking Indiana supreme Court operative caught red handed leading a group using the uber offensive N word! She must denounce or be denounced! (Or not since she is an insider ... rules do not apply to them). Evidence here: http://m.indianacompanies.us/friends-educational-fund-for-negroes.364110.company.v2#top_info

ADVERTISEMENT