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Start Page: Master of your domain

Kim Brand
February 13, 2013
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Kim BrandYou’re no longer getting new email. Nobody can get to your website. But you can still get to the Internet, and everything else related to technology seems to be working in your office. You only noticed something was wrong because the flood of new email messages which regularly invade your inbox seems to have abated.

Your domain name has expired.

You may ask: “What is a domain and why would I want one?” Let me assure you that you have one and you want to keep it.

Your domain name is your identity on the Internet. It’s the word which replaced your phone number, fax number, street address and nearly every other piece of branding you owned when the Internet replaced traditional marketing assets. If you have a business that depends on clients, partners, vendors, governments, friends, family and foes to communicate with you via email or web, then it may be the most valuable Internet property you own.

The system of managing rights to Internet property like domain names was once a government monopoly. That system strained under the load of the “Gold Rush” when newcomers raced to stake their claim in this new territory. The U.S. created the Internet Corporation for Assigned Names and Numbers to manage the system on behalf of Internet users around the globe.
start-page-tip021313.gif But that doesn’t really matter to you. Your domain name exists because you reserved it at a “registrar” like GoDaddy, Network Solutions or Register.com. These reservations usually have at least one-year terms. Essentially, you “rent” your domain name from the registrar for a period of time. In exchange for your rent, the registrar enters your name in a large list of names which may be found using Internet domain name services. (You need those too, but they are generally provided by other Internet service providers.)

What happens is many of our customers forget to pay their rent and the registrar withholds their services. When that happens, your Internet presence goes dark. This can be a very difficult problem to repair and may have dire consequences.

The typical way that your registrar communicates with you is via email. If your domain name is invalid you will no longer get email.Many companies designate employees or vendors as the contact person for their domain name administration communications. Employees leave, their email addresses change, and before you know it important information about your domain name is being sent to an email account that no longer exists and is being ignored.

We’ve seen cases where former IT vendors refused to cooperate in domain name transfers or domain name services updates. A contest over domain name ownership is a big deal.

What can be truly frustrating is when a registrar assesses a penalty for you to reclaim your domain name if allowed to lapse. We’ve seen fees in the hundreds of dollars.

But worse, if your domain name expires and it remains unregistered for a period of time, it can be released into the pool of available domain names and then “poached” by opportunists who may attempt to sell it back to you. There is a thriving market for desirable domain names that place values into the millions of dollars for some. It may be a bidding war you can’t win.

If you lack the email address or account information at your registrar to manage your domain name you will be challenged to provide evidence that the name is actually yours before you can do anything with it. Our customers are sometimes shocked to learn that they can’t simply call someone and have the changes they need made. This is a necessary protection that prevents hijackers from stealing domains and holding them hostage. (It has happened before!)

If you lose your credentials to manage your domain name you may be required to fill out forms and fax copies of electric and phone bills, driver’s license and documents related to your legal entity to your registrar to get it back. The process is time consuming – exactly what you DON’T NEED when your email and website are down and for all intents and purposes your business is apparently CLOSED to anyone on the Internet.

Don’t let me forget to mention that other forms of Internet property are just as important as your domain names and need to be managed carefully: your Twitter handle and Facebook account deserve care and attention, too!•

__________

Kim Brand is a technology expert and President of Computer Experts Inc. He is the inventor of FileSafe. He speaks and writes frequently on technology subjects – making them interesting and understandable. To attend a free seminar on Outlook titled: “Outlook Intervention!” contact his office: info@ComputerExpertsIndy.com or call 317-833-3000. The opinions expressed are those of the author.

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  1. Call it unauthorized law if you must, a regulatory wrong, but it was fraud and theft well beyond that, a seeming crime! "In three specific cases, the hearing officer found that Westerfield did little to no work for her clients but only issued a partial refund or no refund at all." That is theft by deception, folks. "In its decision to suspend Westerfield, the Supreme Court noted that she already had a long disciplinary history dating back to 1996 and had previously been suspended in 2004 and indefinitely suspended in 2005. She was reinstated in 2009 after finally giving the commission a response to the grievance for which she was suspended in 2004." WOW -- was the Indiana Supreme Court complicit in her fraud? Talk about being on notice of a real bad actor .... "Further, the justices noted that during her testimony, Westerfield was “disingenuous and evasive” about her relationship with Tope and attempted to distance herself from him. They also wrote that other aggravating factors existed in Westerfield’s case, such as her lack of remorse." WOW, and yet she only got 18 months on the bench, and if she shows up and cries for them in a year and a half, and pays money to JLAP for group therapy ... back in to ride roughshod over hapless clients (or are they "marks") once again! Aint Hoosier lawyering a great money making adventure!!! Just live for the bucks, even if filthy lucre, and come out a-ok. ME on the other hand??? Lifetime banishment for blowing the whistle on unconstitutional governance. Yes, had I ripped off clients or had ANY disciplinary history for doing that I would have fared better, most likely, as that it would have revealed me motivated by Mammon and not Faith. Check it out if you doubt my reading of this, compare and contrast the above 18 months with my lifetime banishment from court, see appendix for Bar Examiners report which the ISC adopted without substantive review: https://www.scribd.com/doc/299040839/2016Petitionforcert-to-SCOTUS

  2. Wow, over a quarter million dollars? That is a a lot of commissary money! Over what time frame? Years I would guess. Anyone ever try to blow the whistle? Probably not, since most Hoosiers who take notice of such things realize that Hoosier whistleblowers are almost always pilloried. If someone did blow the whistle, they were likely fired. The persecution of whistleblowers is a sure sign of far too much government corruption. Details of my own personal experience at the top of Hoosier governance available upon request ... maybe a "fake news" media outlet will have the courage to tell the stories of Hoosier whistleblowers that the "real" Hoosier media (cough) will not deign to touch. (They are part of the problem.)

  3. So if I am reading it right, only if and when African American college students agree to receive checks labeling them as "Negroes" do they receive aid from the UNCF or the Quaker's Educational Fund? In other words, to borrow from the Indiana Appellate Court, "the [nonprofit] supposed to be [their] advocate, refers to [students] in a racially offensive manner. While there is no evidence that [the nonprofits] intended harm to [African American students], the harm was nonetheless inflicted. [Black students are] presented to [academia and future employers] in a racially offensive manner. For these reasons, [such] performance [is] deficient and also prejudice[ial]." Maybe even DEPLORABLE???

  4. I'm the poor soul who spent over 10 years in prison with many many other prisoners trying to kill me for being charged with a sex offense THAT I DID NOT COMMIT i was in jail for a battery charge for helping a friend leave a boyfriend who beat her I've been saying for over 28 years that i did not and would never hurt a child like that mine or anybody's child but NOBODY wants to believe that i might not be guilty of this horrible crime or think that when i say that ALL the paperwork concerning my conviction has strangely DISAPPEARED or even when the long beach judge re-sentenced me over 14 months on a already filed plea bargain out of another districts court then had it filed under a fake name so i could not find while trying to fight my conviction on appeal in a nut shell people are ALWAYS quick to believe the worst about some one well I DID NOT HURT ANY CHILD EVER IN MY LIFE AND HAVE SAID THIS FOR ALMOST 30 YEARS please if anybody can me get some kind of justice it would be greatly appreciated respectfully written wrongly accused Brian Valenti

  5. A high ranking Indiana supreme Court operative caught red handed leading a group using the uber offensive N word! She must denounce or be denounced! (Or not since she is an insider ... rules do not apply to them). Evidence here: http://m.indianacompanies.us/friends-educational-fund-for-negroes.364110.company.v2#top_info

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