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Start Page: Not so wonderful wireless comes with hitches

Kim Brand
September 11, 2013
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Kim BrandThe last personal computer you bought probably wasn’t a PC. It was a ‘mobile’ device – a tablet or laptop or smartphone. The common denominator of these devices is their dependence on wireless connectivity to your local area network and/or the Internet. The ‘jack’ is gone.

Wireless Fidelity, or WiFi, has become an expectation at coffee shops, car dealers and college campuses. The modern law office too. But the technology invented in 1999 has succeeded beyond its inventors’ expectations. So like our phone system, nobody was quite prepared for the uses to which it has been put.

A marvel of technology, the radios in almost every device seem to auto-magically connect to networks wherever you may roam. Once you connect, they remember your logon information and make your laptop, tablet or smartphone a part of your host’s network. This is a great convenience if you need to check your email, browse the Internet or update your Facebook page, but as with most digital conveniences today you bear the risk of use.
 

wifi.jpg The ubiquitous logo of the Wi-Fi Alliance: http://www.wi-fi.org/

Some WiFi providers offer Internet as an amenity. It would be odd to walk into a Starbucks today and observe the majority of their guests actually talking with one another. Mobile devices demand connectivity and WiFi is the way that is done. The service is offered on an ‘as-is’ basis and the vendor is usually unwilling or unable to offer tech support, so the typical wireless configuration is ‘Open.’ That means there is no password required and no encryption enabled. Basically, anyone sharing the same connection can snoop on what you send and receive over the host network. As an attorney this should give you pause if you are doing anything other than ordering another pair of shoes from Zappos.

The thing to know about Internet service offered as an amenity is there can be no assurance that anything you do is private. The opportunity for the host to monitor your traffic is obvious – they control the network and may have a duty to prevent certain types of activities: browsing pornography, conducting illicit hacking, spewing SPAM across the Internet, to name a few. Indeed, operators of open wireless networks have been charged with the acts of unscrupulous users. That’s why you often see ‘Terms of Service’ pages that you must click through. It gives the operator cover in the event the FBI shows up to investigate who may have a predilection for illicit materials.

The first layer of security offered by the IEEE 802.11 standard developed by the Institute of Electrical and Electronics Engineers applied a fairly rudimentary encryption algorithm to the information you pass over the wireless connection called WEP: Wireless Equivalent Privacy. It wasn’t. The standard (since 2003) has become WPA2: Wireless Protected Access II. This allows connected devices to encrypt data in a far more secure way. This method introduced more robust passwords and more secure networks. You should still be concerned.

Most law firms want to offer wireless access to their staff and guests. This demands a more complex configuration than simply plugging in a WiFi router from Fry’s. The best systems employ login names and passwords that are managed by your server – but these are expensive. The advantage of this system is that an individual user can be ‘deauthorized’ without everyone else suffering the need to change their credentials. The minimum standard is to isolate the private from the public network by providing a different password to staff than you do to your guests. You should change the guest password frequently.

Another problem with WiFi is coverage. A small office may be well served by a single Wireless Access Point. But a firm with 10 or more offices will almost certainly need two or more. Larger networks require ‘Mesh’ technologies that operate like cell phone towers and hand off users from one WAP to another and share the load. More WAPs can produce congested radio traffic which is hard to mitigate. It gets very complicated very quickly.

WiFi was designed to use standard radio frequencies. The problem with that is that many other devices do too. Cordless phones, motion detectors, microwave ovens and remote control toys all play a part in the general noise within these radio frequency bands. If your WiFi connection always fails around lunch time, ask your colleagues to stop using the microwave. If your wireless network is in an area with lots of other WiFi networks (say an office building) expect the clutter to produce interference too.

Adding ‘bandwidth limiting’ features to prevent ‘WiFi hogs’ from consuming your Internet access is becoming a modern necessity. In today’s world you can never get enough Internet.•

__________

Kim Brand is a technology expert and president of Computer Experts, Inc. in Indianapolis. He is the inventor of FileSafe, the only on-premises file server priced like a cloud service. He is also an adjunct professor of legal informatics at IUPUI. Contact Kim at info@ComputerExpertsIndy.com or call 317-833-3000. Opinions expressed are those of the author.


 

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  1. A traditional parade of attorneys? Really Evansville? Y'all need to get out more. When is the traditional parade of notaries? Nurses? Sanitation workers? Pole dancers? I gotta wonder, do throngs of admiring citizens gather to laud these marching servants of the constitution? "Show us your billing records!!!" Hoping some video gets posted. Ours is not a narcissistic profession by any chance, is it? Nah .....

  2. My previous comment not an aside at court. I agree with smith. Good call. Just thought posting here a bit on the if it bleeds it leads side. Most attorneys need to think of last lines of story above.

  3. Hello everyone I'm Gina and I'm here for the exact same thing you are. I have the wonderful joy of waking up every morning to my heart being pulled out and sheer terror of what DCS is going to Throw at me and my family today.Let me start from the !bebeginning.My daughter lost all rights to her 3beautiful children due to Severe mental issues she no longer lives in our state and has cut all ties.DCS led her to belive that once she done signed over her right the babies would be with their family. We have faught screamed begged and anything else we could possibly due I hired a lawyer five grand down the drain.You know all I want is my babies home.I've done everything they have even asked me to do.Now their saying I can't see my grandchildren cause I'M on a prescription for paipain.I have a very rare blood disease it causes cellulitis a form of blood poisoning to stay dormant in my tissues and nervous system it also causes a ,blood clotting disorder.even with the two blood thinners I'm on I still Continue to develop them them also.DCS knows about my illness and still they refuse to let me see my grandchildren. I Love and miss them so much Please can anyone help Us my grandchildren and I they should be worrying about what toy there going to play with but instead there worrying about if there ever coming home again.THANK YOU DCS FOR ALL YOU'VE DONE. ( And if anyone at all has any ideals or knows who can help. Please contact (765)960~5096.only serious callers

  4. He must be a Rethuglican, for if from the other side of the aisle such acts would be merely personal and thus not something that attaches to his professional life. AND ... gotta love this ... oh, and on top of talking dirty on the phone, he also, as an aside, guess we should mention, might be important, not sure, but .... "In addition to these allegations, Keaton was accused of failing to file an appeal after he collected advance payment from a client seeking to challenge a ruling that the client repay benefits because of unreported income." rimshot

  5. I am not a fan of some of the 8.4 discipline we have seen for private conduct-- but this was so egregious and abusive and had so many points of bad conduct relates to the law and the lawyer's status as a lawyer that it is clearly a proper and just disbarment. A truly despicable account of bad acts showing unfit character to practice law. I applaud the outcome.

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