Start Page: Top 5 New Year's (IT) resolutions for 2013

Kim Brand
December 19, 2012
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StartPageBrand.jpgStarePage1.gifYou’re a year older, but are you a year wiser? You trudge down the same poor-productivity path year after year hoping that somehow the work will wane or your staff will step up. You ignore new versions and repel updates because you were barely trained on the last one and don’t have time to invest learning the new ones. Make this the year you get out of the poor-productivity ditch.

Resolution No. 1: Upgrade to Office 2010 (or 2013) and LEARN IT!

Say what you will about Microsoft, they know how to dominate a market. And no market is so dominated as the one they dominate with Office – aka Word, Excel and Outlook. If you make a living with words or numbers they are your toolkit. Are you a craftsman or a klutz?

The best part about Office 2010 is that Outlook search got a lot better. Search is the soul of information management. If you are hoarding thousands of emails in your inbox or folders, you deserve the joy of being able to find something faster.

Resolution No. 2: Empty your inbox

An inbox makes a horrible to-do list and worse project management system. Your inbox is where email goes to die. Resolve to move email to folders – and if you can – delegate your inbox to someone who can help. Assign expiration policies to folders . . . use it (file it) or lose it.

The new version of Outlook lets you drag emails to tasks. With the right system you can simply convert requests delivered by email to tasks you can assign to your staff in a single stroke.

Refer to my website for more about email.

Resolution No. 3: Learn keyboard shortcuts

Since the invention of the mouse I’ve noticed too many seconds are wasted by aiming smaller and smaller arrows at smaller and smaller targets and clicking to do almost everything. By the end of the day you’ve probably wasted enough time to play an 8x8 game of Sudoku. If you are going to waste time, at least you should have fun doing it!

Almost everything you do with a mouse can be done with a keyboard shortcut. Ctrl-S for example saves the file you are working on. Visit for hundreds more in dozens of programs – especially Word, Excel and Outlook.

Resolution No. 4: Change your passwords

2013 will probably be a good year for hackers. More high-value targets, more online applications, more connected hackers. Protecting yourself doesn’t need to be complicated; just use passwords that have a mix of upper and lower case letters, a number and a special symbol or two. (I wrote about this last January in the Indiana Lawyer.)

Don’t use the same password everywhere! And if you ever lose a password and have it (or a link to a password reset page) emailed to you, DELETE THE MESSAGE! If someone hacks your email and browses your inbox, imagine their delight when they find the credentials to your banking and shopping sites kept there forever!Startpage2.gif

Resolution No. 5: Unhook, disconnect

Studies have shown that as our focus is stolen by the constant interruptions of our digital life, we think less, react more and actually lose IQ points. It is ironic that the Internet, source of all knowledge, is making us stupid.

Most of my customers are afraid to disconnect. It takes courage. But the first step is to make an agreement with the people you connect with about your availability. I’ve added a link to an ‘Email Policies’ page in my Outlook signature. Everyone who receives a message from me is welcomed to learn ‘how I roll’ with email. Setting expectations is everything.

Try this: Share your inbox. Outlook rules are fine, but only a human can decide how to reply, forward or call someone making an urgent request via email (which is stupid all by itself). Leave the rest to wait for your ‘four-times-a-day’ email review windows. Seriously.

I hope you have a happy and productive 2013!•


Kim Brand is a technology expert and president of Computer Experts Inc. He is the inventor of FileSafe, an on-premises file server, and he speaks and writes frequently on technology subjects. To attend a free seminar on Outlook titled: “I Was An E-Mail Sinner,” contact his office: or call 317-833-3000. The opinions expressed are those of the author.


  • Have you tried?
    An interesting alternative to iGoogle is also Startific. It displays icons and widgets, connects all your favorite links and all your bookmarks, etc and organize them into a pretty nice interface, like you probably haven't seen in a quite while, check it if you want at

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  1. Joe, you might want to do some reading on the fate of Hoosier whistleblowers before you get your expectations raised up.

  2. I had a hospital and dcs caseworker falsify reports that my child was born with drugs in her system. I filed a complaint with the Indiana department of health....and they found that the hospital falsified drug screens in their investigation. Then I filed a complaint with human health services in Washington DC...dcs drug Testing is unregulated and is indicating false positives...they are currently being investigated by human health services. Then I located an attorney and signed contracts one month ago to sue dcs and Anderson community hospital. Once the suit is filed I am taking out a loan against the suit and paying a law firm to file a writ of mandamus challenging the courts jurisdiction to invoke chins case against me. I also forwarded evidence to a u.s. senator who contacted hhs to push an investigation faster. Once the lawsuit is filed local news stations will be running coverage on the situation. Easy day....people will be losing their jobs soon...and judge pancol...who has attempted to cover up what has happened will also be in trouble. The drug testing is a kids for cash and federal funding situation.

  3. (A)ll (C)riminals (L)ove (U)s is up to their old, "If it's honorable and pro-American, we're against it," nonsense. I'm not a big Pence fan but at least he's showing his patriotism which is something the left won't do.

  4. While if true this auto dealer should be held liable, where was the BMV in all of this? How is it that the dealer was able to get "clean" titles to these vehicles in order to sell them to unsuspecting consumers?

  5. He has refused his Assent to Laws, the most wholesome and necessary for the public good. He has forbidden his Governors to pass Laws of immediate and pressing importance, He has erected a multitude of New Offices, and sent hither swarms of Officers to harrass our people, and eat out their substance. He has combined with others to subject us to a jurisdiction foreign to our constitution, and unacknowledged by our laws; giving his Assent to their Acts of pretended Legislation: For imposing Taxes on us without our Consent: He is at this time transporting large Armies of foreign Mercenaries to compleat the works of death, desolation and tyranny, already begun with circumstances of Cruelty & perfidy scarcely paralleled in the most barbarous ages, and totally unworthy the Head of a civilized nation.. He has excited domestic insurrections amongst us, and has endeavoured to bring on the inhabitants of our frontiers, the merciless [ ] Savages, whose known rule of warfare, is an undistinguished destruction of all ages, sexes and conditions. GOD BLESS THE GOVERNORS RESISTING! Count on the gutless judiciary to tie our children down and facilitate the swords being drawn across their throats. Wake Up America ...