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Technology Untangled: New conference phone offers unique features

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I purchased a new piece of office technology recently: a high-quality conference phone with impressive features.

The phone I chose was from a manufacturer I had not heard of before. The Konftel 300W is designed by a Swedish company (www.konftel.com). Most of the conference phones (a.k.a. speakerphones) I have worked with are of the Polycom brand. Konftel popped up as another alternative while I was researching conference phones on the Internet. Two features caught my eye right away – the wireless capability and the ability to record phone calls.

The wireless connection between the base transmitter and the phone uses DECT (digital enhanced cordless telecommunications) technology, one of the newest cordless phone standards. It provides a very good range, a stable noise-free connection that works well through walls and floors, and is relatively secure. The specs list the range at a substantial 650 feet.

The transmitter/receiver is a flat, square, black box that can be plugged into an analog jack in a remote corner of the office. The conference phone can then be moved room-to-room without worrying about finding an appropriate analog phone jack, and without stringing a long cord across the room. In an office with a full digital phone system, sometimes the only analog phone jack you can find will be near a fax machine.

The conference phone itself is a typical triangular shape that nests in a charging cradle. Once the phone is fully charged, it offers up to 60 hours of talk time with the included lithium-ion battery. Standby time is 10 days. The phone also notifies you when there is less than one hour of talk time left, so you won’t be cut off in the middle of an important call. Long battery life like this means you can keep the charging cradle in an out-of-the-way location and just charge the phone every weekend, leaving one less cord to clutter your conference table. With no power cord and no phone cord, this unit makes it easy for you to hold conference calls whenever and wherever it’s convenient.

The audio performance is exceptional. The manufacturer touts it as “OmniSound 2.0 – a sound sensation.” All I know is that the phone sounds great on both ends of the conversation, no matter what you want to call the technology that makes it possible. Additionally, there is an equalizer adjustment to tailor the sound for your personal preference or office environment.

The Konftel 300W offers advanced connectivity that takes it beyond the features of the typical conference phone. When connected to a personal computer via USB, the phone acts as the speaker and the microphone for making VoIP calls through Skype, an Internet communication service that I like and have written about previously. The quality of the Konftel microphone and speakers are superior to those found in the typical laptop, making this phone an ideal companion for enhancing Skype video calls. You can also connect the Konftel to many (but not all) cell phones and facilitate a conference with greatly enhanced clarity compared to the marginal speakerphone function offered with most cell phones. The cell phone adapter cable is a special order item not offered in the standard package.

The ability to digitally record phone calls and conferences is another nice feature of this phone. Using a standard SD memory card, you can record all parties in the conversation to a .wav file, a standard computer audio format. You also have the option to turn on or off the recording indicator beep tone. The audio can later be played back from the phone itself, or can be transferred to computer for archiving as well as playback. This unit also can function as a standard digital audio recorder when you’re not making a call, which is useful for dictation or recording face-to-face meetings.

One curiosity I found for a phone with this level of sophistication was that the maximum compatible SD card size is only 2GB. That is probably enough, providing perhaps 20 hours of recording time, but memory cards come in much bigger sizes these days. I expect a future software upgrade will address this. The phone does include an upgrade utility for loading the latest software version from the Konftel website by connecting the phone to your computer via USB. That nice extra feature should help keep this phone from becoming obsolete too quickly.

Many websites sell this phone for around $700, but if you shop around you should be able to find it for about $500.•

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Stephen Bour (bourtech@iquest.net) is an engineer and legal technology consultant in Indianapolis. His company, the Alliance for Litigation Support Inc., includes Bour Technical Services and Alliance Court Reporting. Areas of service include legal videography, tape analysis, document scanning to CD, and courtroom presentation support. The opinions expressed in this column are those of the author.

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  1. MCBA .... time for a new release about your entire membership (or is it just the alter ego) being "saddened and disappointed" in the failure to lynch a police officer protecting himself in the line of duty. But this time against Eric Holder and the Federal Bureau of Investigation: "WASHINGTON — Justice Department lawyers will recommend that no civil rights charges be brought against the police officer who fatally shot an unarmed teenager in Ferguson, Mo., after an F.B.I. investigation found no evidence to support charges, law enforcement officials said Wednesday." http://www.nytimes.com/2015/01/22/us/justice-department-ferguson-civil-rights-darren-wilson.html?ref=us&_r=0

  2. Dr wail asfour lives 3 hours from the hospital,where if he gets an emergency at least he needs three hours,while even if he is on call he should be in a location where it gives him max 10 minutes to be beside the patient,they get paid double on their on call days ,where look how they handle it,so if the death of the patient occurs on weekend and these doctors still repeat same pattern such issue should be raised,they should be closer to the patient.on other hand if all the death occured on the absence of the Dr and the nurses handle it,the nurses should get trained how to function appearntly they not that good,if the Dr lives 3 hours far from the hospital on his call days he should sleep in the hospital

  3. It's a capital offense...one for you Latin scholars..

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  5. The promise of "Not to Tell" is the biggest lie ever given to a Birth Mother. THERE WERE NEVER ANY PROMISES GIVEN TO ANY OF US. One of the lies used to entice us to give up our Babies. There were many tactics used to try to convince us that it was best for Mother and Baby to cut the cord at birth. They have no idea of the pain and heartache that was caused by their attitude. The only thing that mattered was how great and wonderful they appeared to the prospective parents and their community. I completed my search, but that didn't stop the pain, heartbreak and the tears of the last 62 Years. I keep track and do know that he is alive, well educated and a musician. That little knowledge in itself is a Godsend to me. I pray that other Mothers also know that much and more to help heal their pain and open wounds. open wounds.

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