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Technology Untangled: Use caution with PC speed-up software

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technology-bourIt seems like just about everyone feels like their PC is running slowly, or it is slowing down compared to when it was new. It doesn’t really matter how fast your newest PC is, the desire for faster and smoother operation is a common thread of complaint. Software vendors are well aware of this.

Several PC optimization TV advertisements caught my attention recently. These were not low-cost late-night commercials. These commercials aired during prime time on several of the news and politics channels. The two products were DoubleMySpeed.com and PCMatic.com. The ads for these “one click fixes” are attractive. However, based on my recent experiences, caution is advised.

There are many reasons why your computer slows down after you buy it, and optimization programs include a wide set of tools to address these issues. Disk defragmentation, registry cleaning, device driver updates, junk file removal, virus and malware removal, removal of unnecessary startup applications, security tweaks… the list goes on and on. The problem is that these blanket fixes throw so many changes at your computer all at once that they are likely to do as much harm as good. And since so many changes are made during an optimization run, it becomes difficult to identify what one or two “fixes” should perhaps be undone or avoided altogether.

Here is the account of some of my recent frustration with PCMatic. I hope you can learn something from my troubles.

Last winter, one of my computers was badly locking up. It was late at night, so running it to a computer repair place was not possible. Out of desperation, I downloaded PCMatic so I could perhaps get things fixed up enough to get some work done. I had little to lose, either the download would help or I would be taking the machine in the next morning. I clicked the “auto fix” button and hoped for the best. The process took over an hour. When the computer rebooted, it was functioning somewhat better. I never did learn what the specific problem was, I was just glad that things were now functional; however, several new and very annoying problems surfaced due to the “fix.”

First, the video display defaulted to a basic mode with a very poor resolution. It turns out that PCMatic incorrectly updated the driver for the video card. It took quite a while to identify this problem and reload my original driver software. Second, the program identified my GoToMyPC remote access program as malicious software and completely removed it. That program had to be reinstalled from scratch. I found this out days later when tech support finally answered my angry e-mail, as there is no support for immediate help with problems.

An important lesson was that you could, in fact, fine-tune the optimization process instead of clicking “auto fix.” When I more recently ran PCMatic, I knew to turn off the driver update feature and to advise it not to remove GoToMyPC, but if you have to start plucking around in the options and sub-option screens, it defeats the “automatic” allure of programs like PCMatic.

Because of the commercial, I remembered that the software license I bought was for one year and good for up to five computers all for $49.95. I thought I would again try PCMatic on several slowing but not disabled computers with the hope of speeding them up a bit. The results were very negative. Both computers became noticeably slower, with extremely long reboot time – 20 minutes or more! An odd problem appeared when powering down my monitor at night to save power. In the morning it would not come back on, insisting that no video signal was coming from the computer. The only solution was to reboot the computer (long reboot) and never power down the monitor again.

The next lesson was about restore points. Windows keeps snapshots of previous settings that worked so you can restore your computer to an earlier date. To learn more, type “Restore Wizard” at the Windows “help” screen. I went to undo the damage that PCMatic had caused, only to learn it had erased all but my most recent restore point! It did this automatically in order to save me hard drive space, as data for multiple restore points can use a fair amount of hard drive. You can deselect this action in the options and sub-option menus of PCMatic, if you know to do it in advance. PCMatic does have its own “undo” feature, but it does not undo all the damage nearly as well as Restore Wizard. So be sure to specifically make and save a new restore point before invoking optimization software (or any new software for that matter).

I do not recommend using an everything-but-the-kitchen-sink optimization program like PCMatic. Next time I have a need, I will take my computer to a shop, or perhaps even try the tune-up services offered at places like Office Depot, though, for all I know, they may be using a similar type of program on site. At least if something goes wrong there, you have someone else to complain to and blame.•

Stephen Bour (bourtech@iquest.net) is an engineer and legal technology consultant in Indianapolis. His company, the Alliance for Litigation Support Inc., includes Bour Technical Services and Alliance Court Reporting. Areas of service include legal videography, tape analysis, document scanning to CD, and courtroom presentation support. The opinions expressed in this column are the author’s.

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  1. OK, take notice. Those wondering just how corrupt the Indiana system is can see the picture in this post. Attorney Donald James did not criticize any judges, he merely, it would seem, caused some clients to file against him and then ignored his own defense. James thus disrespected the system via ignoring all and was also ordered to reimburse the commission $525.88 for the costs of prosecuting the first case against him. Yes, nearly $526 for all the costs, the state having proved it all. Ouch, right? Now consider whistleblower and constitutionalist and citizen journalist Paul Ogden who criticized a judge, defended himself in such a professional fashion as to have half the case against him thrown out by the ISC and was then handed a career ending $10,000 bill as "half the costs" of the state crucifying him. http://www.theindianalawyer.com/ogden-quitting-law-citing-high-disciplinary-fine/PARAMS/article/35323 THE TAKEAWAY MESSAGE for any who have ears to hear ... resist Star Chamber and pay with your career ... welcome to the Indiana system of (cough) justice.

  2. GMA Ranger, I, too, was warned against posting on how the Ind govt was attempting to destroy me professionally, and visit great costs and even destitution upon my family through their processing. No doubt the discussion in Indy today is likely how to ban me from this site (I expect I soon will be), just as they have banned me from emailing them at the BLE and Office of Bar Admission and ADA coordinator -- or, if that fails, whether they can file a complaint against my Kansas or SCOTUS law license for telling just how they operate and offering all of my files over the past decade to any of good will. The elitist insiders running the Hoosier social control mechanisms realize that knowledge and a unified response will be the end of their unjust reign. They fear exposure and accountability. I was banned for life from the Indiana bar for questioning government processing, that is, for being a whistleblower. Hoosier whistleblowers suffer much. I have no doubt, Gma Ranger, of what you report. They fear us, but realize as long as they keep us in fear of them, they can control us. Kinda like the kids' show Ants. Tyrannical governments the world over are being shaken by empowered citizens. Hoosiers dealing with The Capitol are often dealing with tyranny. Time to rise up: https://www.theguardian.com/technology/2017/jan/17/governments-struggling-to-retain-trust-of-citizens-global-survey-finds Back to the Founders! MAGA!

  3. Science is showing us the root of addiction is the lack of connection (with people). Criminalizing people who are lonely is a gross misinterpretation of what data is revealing and the approach we must take to combat mental health. Harsher crimes from drug dealers? where there is a demand there is a market, so make it legal and encourage these citizens to be functioning members of a society with competitive market opportunities. Legalize are "drugs" and quit wasting tax payer dollars on frivolous incarceration. The system is destroying lives and doing it in the name of privatized profits. To demonize loneliness and destroy lives in the land of opportunity is not freedom.

  4. Good luck, but as I have documented in three Hail Mary's to the SCOTUS, two applications (2007 & 2013),a civil rights suit and my own kicked-to-the-curb prayer for mandamus. all supported in detailed affidavits with full legal briefing (never considered), the ISC knows that the BLE operates "above the law" (i.e. unconstitutionally) and does not give a damn. In fact, that is how it was designed to control the lawyers. IU Law Prof. Patrick Baude blew the whistle while he was Ind Bar Examiner President back in 1993, even he was shut down. It is a masonic system that blackballs those whom the elite disdain. Here is the basic thrust:https://en.wikipedia.org/wiki/Blackballing When I asked why I was initially denied, the court's foremost jester wrote back that the ten examiners all voted, and I did not gain the needed votes for approval (whatever that is, probably ten) and thus I was not in .. nothing written, no explanation, just go away or appeal ... and if you appeal and disagree with their system .. proof positive you lack character and fitness. It is both arbitrary and capricious by its very design. The Hoosier legal elites are monarchical minded, and rejected me for life for ostensibly failing to sufficiently respect man's law (due to my stated regard for God's law -- which they questioned me on, after remanding me for a psych eval for holding such Higher Law beliefs) while breaking their own rules, breaking federal statutory law, and violating federal and state constitutions and ancient due process standards .. all well documented as they "processed me" over many years.... yes years ... they have few standards that they will not bulldoze to get to the end desired. And the ISC knows this, and they keep it in play. So sad, And the fed courts refuse to do anything, and so the blackballing show goes on ... it is the Indy way. My final experience here: https://www.scribd.com/document/299040062/Brown-ind-Bar-memo-Pet-cert I will open my files to anyone interested in seeing justice dawn over Indy. My cases are an open book, just ask.

  5. Looks like 2017 will be another notable year for these cases. I have a Grandson involved in a CHINS case that should never have been. He and the whole family are being held hostage by CPS and the 'current mood' of the CPS caseworker. If the parents disagree with a decision, they are penalized. I, along with other were posting on Jasper County Online News, but all were quickly warned to remove posts. I totally understand that some children need these services, but in this case, it was mistakes, covered by coorcement of father to sign papers, lies and cover-ups. The most astonishing thing was within 2 weeks of this child being placed with CPS, a private adoption agency was asking questions regarding child's family in the area. I believe a photo that was taken by CPS manager at the very onset during the CHINS co-ocerment and the intent was to make money. I have even been warned not to post or speak to anyone regarding this case. Parents have completed all requirements, met foster parents, get visitation 2 days a week, and still the next court date is all the way out till May 1, which gives them(CPS) plenty of to time make further demands (which I expect) No trust of these 'seasoned' case managers, as I have already learned too much about their dirty little tricks. If they discover that I have posted here, I expect they will not be happy and penalized parents again. Still a Hostage.

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