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Technology Untangled: Using smartphones to enhance shopping

Stephen Bour
December 7, 2011
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technology-bourWith the holiday season in full swing, today we will look at some smartphone applications that you may find helpful in your quest for the perfect gifts at the perfect price.

During Black Friday shopping, I became curious when I noticed some people using their phones to scan barcodes on product boxes. They were not scanning for QR codes, a technology I wrote about recently, but they were scanning the actual UPC codes that are typically scanned during checkout. I learned that the app they were using is RedLaser, a shopping assistant tool for your phone.

RedLaser helps you find the best price for any item on your shopping list. It is actually a service owned and run by the online shopping giant eBay. I like to comparison shop, especially when looking for technology items. But when it comes time to buy, I always wonder if the next store down the street has a better deal. RedLaser makes it easy to compare prices and save the runaround. Simply scan the UPC barcode with your smartphone’s camera, and you can instantly learn the price of the identical item at other stores near you. It also provides a list of online dealers that offer the same item, usually at an even lower price, if you can stand to wait and order online. This app uses your phone’s GPS technology to know where you are and tell you exactly how far it is to the next retailer selling the same item. You can be sure that eBay is tracking what items are the most popular scans in order to compile data on buying trends for hot items. A keyword search is also available, letting you search for the best deals even when you are not able to scan an item’s barcode.

Another similar application called ShopSavvy also scans barcodes and points you toward specific deals at stores near you, as well as including product reviews. Additionally, ShopSavvy broadcasts whatever you happen to be scanning to other users of the app. The home screen of this app is constantly updating a scrolling screen of products with the header “scans near you” displaying prices and the distance from you that another shopper is presently scanning. A little creepy, yes, as this program turns on your GPS transmitter by default when it launches. Some people do like the idea of “social shopping” and revealing to their friends every detail about what they buy and where. For them, I recommend looking at the application Foursquare.

Another useful app helps me organize all those frequent shopper loyalty cards that used to fill up my wallet. CardStar lets me take a scan of each barcode from all those cards and save them to my phone. I then simply present the barcode image from my phone to the checkout attendant at each store instead of fumbling for the correct card. The image is not a photo of the barcode from my dirty old cards, but actually a fresh reproduction of the UPC-style barcode that will never become defaced from knocking around in my pocket. Some of the stored shopper cards also provide links to current special deals at that retailer. The checkout scanning of barcodes from my phone display has not always worked, so test out the functionality at your favorite stores before tossing out the actual cards.

Those shopper loyalty cards were an early form of data collection for shopping habits that still feels invasive to many. Now a new potentially nefarious form of shopper tracking via cell phone is making the news this shopping season. Several malls announced that they were to begin tracking movements of all their shoppers by monitoring the signals from their cell phones. The tracking system is FootPath technology and uses antennas in the mall to read the unique ID number that every cell phone emits whenever it is on. The malls felt they were covered legally by providing small signs at the entrances advising that shoppers could turn off their phones if they didn’t consent to the tracking. They stressed that no personal data was being gathered, such as names, phone numbers or actual purchases. The intent was to glean information about what displays shoppers lingered at, what groupings of stores certain shoppers tended to visit and other such holiday shopping patterns. However, the story of these plans struck a nerve about invasion of privacy with me and apparently with many others. It turns out that several days after the announcement, a United States senator protested and caused the malls to abandon their tracking plans. The new protocol will be for shoppers to choose to opt in to the tracking as opposed to needing to opt out if they don’t like the idea of being monitored.

Tracking technology like this will continue to be an important issue, since nearly everyone carries a tracking device with them at all times now. This data is just too valuable to be ignored by marketing and sales types and governments. Whether it is with localized FootPath technology or worldwide GPS, someone may be watching. Be aware that many smartphone apps besides shopping applications have the technical ability, though not necessarily the legal right, to track and record the movement of your phone (and you). I wonder if Santa carries a smartphone that we can track on Christmas Eve.•

Stephen Bour (bourtech@iquest.net) is an engineer and legal technology consultant in Indianapolis. His company, the Alliance for Litigation Support Inc., includes Bour Technical Services and Alliance Court Reporting. Areas of service include legal videography, tape analysis, document scanning to CD and courtroom presentation support. The opinions expressed in this column are the author’s.

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  1. I have been on this program while on parole from 2011-2013. No person should be forced mentally to share private details of their personal life with total strangers. Also giving permission for a mental therapist to report to your parole agent that your not participating in group therapy because you don't have the financial mean to be in the group therapy. I was personally singled out and sent back three times for not having money and also sent back within the six month when you aren't to be sent according to state law. I will work to het this INSOMM's removed from this state. I also had twelve or thirteen parole agents with a fifteen month period. Thanks for your time.

  2. Our nation produces very few jurists of the caliber of Justice DOUGLAS and his peers these days. Here is that great civil libertarian, who recognized government as both a blessing and, when corrupted by ideological interests, a curse: "Once the investigator has only the conscience of government as a guide, the conscience can become ‘ravenous,’ as Cromwell, bent on destroying Thomas More, said in Bolt, A Man For All Seasons (1960), p. 120. The First Amendment mirrors many episodes where men, harried and harassed by government, sought refuge in their conscience, as these lines of Thomas More show: ‘MORE: And when we stand before God, and you are sent to Paradise for doing according to your conscience, *575 and I am damned for not doing according to mine, will you come with me, for fellowship? ‘CRANMER: So those of us whose names are there are damned, Sir Thomas? ‘MORE: I don't know, Your Grace. I have no window to look into another man's conscience. I condemn no one. ‘CRANMER: Then the matter is capable of question? ‘MORE: Certainly. ‘CRANMER: But that you owe obedience to your King is not capable of question. So weigh a doubt against a certainty—and sign. ‘MORE: Some men think the Earth is round, others think it flat; it is a matter capable of question. But if it is flat, will the King's command make it round? And if it is round, will the King's command flatten it? No, I will not sign.’ Id., pp. 132—133. DOUGLAS THEN WROTE: Where government is the Big Brother,11 privacy gives way to surveillance. **909 But our commitment is otherwise. *576 By the First Amendment we have staked our security on freedom to promote a multiplicity of ideas, to associate at will with kindred spirits, and to defy governmental intrusion into these precincts" Gibson v. Florida Legislative Investigation Comm., 372 U.S. 539, 574-76, 83 S. Ct. 889, 908-09, 9 L. Ed. 2d 929 (1963) Mr. Justice DOUGLAS, concurring. I write: Happy Memorial Day to all -- God please bless our fallen who lived and died to preserve constitutional governance in our wonderful series of Republics. And God open the eyes of those government officials who denounce the constitutions of these Republics by arbitrary actions arising out capricious motives.

  3. From back in the day before secularism got a stranglehold on Hoosier jurists comes this great excerpt via Indiana federal court judge Allan Sharp, dedicated to those many Indiana government attorneys (with whom I have dealt) who count the law as a mere tool, an optional tool that is not to be used when political correctness compels a more acceptable result than merely following the path that the law directs: ALLEN SHARP, District Judge. I. In a scene following a visit by Henry VIII to the home of Sir Thomas More, playwriter Robert Bolt puts the following words into the mouths of his characters: Margaret: Father, that man's bad. MORE: There is no law against that. ROPER: There is! God's law! MORE: Then God can arrest him. ROPER: Sophistication upon sophistication! MORE: No, sheer simplicity. The law, Roper, the law. I know what's legal not what's right. And I'll stick to what's legal. ROPER: Then you set man's law above God's! MORE: No, far below; but let me draw your attention to a fact I'm not God. The currents and eddies of right and wrong, which you find such plain sailing, I can't navigate. I'm no voyager. But in the thickets of law, oh, there I'm a forester. I doubt if there's a man alive who could follow me there, thank God... ALICE: (Exasperated, pointing after Rich) While you talk, he's gone! MORE: And go he should, if he was the Devil himself, until he broke the law! ROPER: So now you'd give the Devil benefit of law! MORE: Yes. What would you do? Cut a great road through the law to get after the Devil? ROPER: I'd cut down every law in England to do that! MORE: (Roused and excited) Oh? (Advances on Roper) And when the last law was down, and the Devil turned round on you where would you hide, Roper, the laws being flat? (He leaves *1257 him) This country's planted thick with laws from coast to coast man's laws, not God's and if you cut them down and you're just the man to do it d'you really think you would stand upright in the winds that would blow then? (Quietly) Yes, I'd give the Devil benefit of law, for my own safety's sake. ROPER: I have long suspected this; this is the golden calf; the law's your god. MORE: (Wearily) Oh, Roper, you're a fool, God's my god... (Rather bitterly) But I find him rather too (Very bitterly) subtle... I don't know where he is nor what he wants. ROPER: My God wants service, to the end and unremitting; nothing else! MORE: (Dryly) Are you sure that's God! He sounds like Moloch. But indeed it may be God And whoever hunts for me, Roper, God or Devil, will find me hiding in the thickets of the law! And I'll hide my daughter with me! Not hoist her up the mainmast of your seagoing principles! They put about too nimbly! (Exit More. They all look after him). Pgs. 65-67, A MAN FOR ALL SEASONS A Play in Two Acts, Robert Bolt, Random House, New York, 1960. Linley E. Pearson, Atty. Gen. of Indiana, Indianapolis, for defendants. Childs v. Duckworth, 509 F. Supp. 1254, 1256 (N.D. Ind. 1981) aff'd, 705 F.2d 915 (7th Cir. 1983)

  4. "Meanwhile small- and mid-size firms are getting squeezed and likely will not survive unless they become a boutique firm." I've been a business attorney in small, and now mid-size firm for over 30 years, and for over 30 years legal consultants have been preaching this exact same mantra of impending doom for small and mid-sized firms -- verbatim. This claim apparently helps them gin up merger opportunities from smaller firms who become convinced that they need to become larger overnight. The claim that large corporations are interested in cost-saving and efficiency has likewise been preached for decades, and is likewise bunk. If large corporations had any real interest in saving money they wouldn't use large law firms whose rates are substantially higher than those of high-quality mid-sized firms.

  5. The family is the foundation of all human government. That is the Grand Design. Modern governments throw off this Design and make bureaucratic war against the family, as does Hollywood and cultural elitists such as third wave feminists. Since WWII we have been on a ship of fools that way, with both the elite and government and their social engineering hacks relentlessly attacking the very foundation of social order. And their success? See it in the streets of Fergusson, on the food stamp doles (mostly broken families)and in the above article. Reject the Grand Design for true social function, enter the Glorious State to manage social dysfunction. Our Brave New World will be a prison camp, and we will welcome it as the only way to manage given the anarchy without it.

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