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AG resolves credit freeze law violation

December 10, 2008

Equifax Information Services, one of the three national credit reporting agencies, has agreed to pay $65,000 to resolve allegations that it failed to comply with Indiana's credit freeze law, Indiana Attorney General Steve Carter said yesterday.

The state's credit freeze law took effect Sept. 1, 2007, and requires credit reporting agencies to place a "freeze" or hold on an individual's credit report within five business days of receiving a written request. The law also requires that reporting agencies give individuals a personal identification number that can be used to temporarily lift the freeze and a confirmation letter within 10 days of receiving the request.

Equifax allegedly failed to place security freezes and issue freeze confirmations and PINS within the law's timeframes. Under the consent judgment, Equifax has agreed to comply with Indiana's law and pay $65,000 to the attorney general's Consumer Protection Fund.

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