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Chief Legal and Risk Officer
Everwise Credit Union
Lyndsay Miller has seen lots of change and disruption since she began her career at a small law firm that represented community banks and credit unions following her law school graduation in 2004. “My professional journey has evolved through experiencing the first financial crisis, the National Mortgage Settlement, the creation of the [Consumer Financial Protection Bureau] and its regulation of the mortgage industry, the Dodd-Frank Act, and the changing landscape of the financial services industry,” Miller said. Her current role at Everwise gives her a chance to create systems to grow and mature the organization and better serve its approximately 300,000 members. Her practice focuses on the laws and regulations governing state-chartered credit unions, including consumer lending and protection laws, fraud prevention, compliance, data privacy and risk management. Recently, she and her team have been focused on enhancing fraud prevention. “Fraud is consistently ranked among the top three or four criminal enterprises globally,” Miller said. “With the continued evolution of technology and AI capabilities, trying to keep up with the criminal masterminds is an incredible undertaking.”
Motivation: “It has been particularly rewarding in my career to further understand the history of America’s dual banking system and its bedrock within constitutional law,” she said. “My career in financial services and the changes I’ve witnessed make me feel like a part of history.”
Mentors: “I’ve been lucky enough to have mentors at every stage of my career,” Miller said. “In my early years of practicing law, one of the law partners for whom I worked, Tom McGlasson, told me to always have talking pieces in my office. When you are in a private practice you are often working with people in tough situations or crisis, and I found that connecting with people by having some unique book or item on display was always a great icebreaker and promoted early relationship building and trust.”
First job: administrative helper at her father’s dental office, confirming patient appointments, filing charts and occasionally assisting with dental emergencies
Advice: “Stay curious and keep hustling. The world will always need people who are critical thinkers and never stop pursuing opportunities.”
Favorite de-stressors: “The ritual of making and enjoying coffee on a slow morning.”•
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