IndyBar: Trust the Process: Systemization Is What Separates Modern Law Firms

Jared Correia

By Jared Correia, IndyBar Law Practice Management Consultant, Red Cave Legal Consulting

A lot of law firms know they’re inefficient, but don’t know why. (I know, it sounds like a country song.) The reason is pretty simple: it’s because those law firms don’t employ systems. By default, law firms that build and apply workflows can work faster and more accurately.

At that point, the discourse changes from “why are we so inefficient” to “how do we become more efficient?” Answering that question over and over again not only engenders a mindset change but allows for law firm operations to continually be refined. It opens up a whole new business culture.

Applying systems in a law firm also has additional and potentially unexpected benefits:

• Systems offer a more consistent customer experience, which will improve your reputation among clients.

• Systems reduce or eliminate simple errors that can lead to malpractice claims.

• Systems make it easier to manage remote staff via software where granular workflows are built and maintained.

If you’re looking to build a modern law firm, you need to stop flying by the seat of your pants and invest in systems for the long haul. If you want to start building systems for your law practice, we can help! The IndyBar offers FREE law practice management consulting services through Red Cave Law Firm Consulting. To request a consult, visit indybar.org/lpm and start running your law firm like a business.•

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